Legacy Vacation Resorts - Disney and Lake Buena Vista

The location was nearly adjacent to all key points.

The air conditioning vent produced excessive noise.

Staff were very friendly and helpful. Rooms had been recently renovated and were nice and clean with lots of space.

The location was extremely close to the activities we did so it made travelling a lot simpler since we didn’t rent a car. The concierge and security staff were amazing and they were all very friendly.

Our room was at the furthest end, meaning we had to walk a long way every time before reaching our room. Also, the rooms weren’t as ‘fancy’ as we thought they would be, the images were just a little misleading. Though it could’ve been because we just had a junior suite.

Staff was accommodating when the air conditioning was not working in our room. They promptly offered to let us switch, we were upgraded to a renovated room at 130 am.

Our original room was very run down, rusted bathroom fixtures, carpet torn in living room. Mold in the shower. The jets in the tub had not been run or cleaned in a long time. The AC was not cooling. There was what appeared to be a blood stain on one of the pillows. After moving to a new and renovated room which was absolutely massive and an upgrade. I found one palmetto bug dead by the toilet which I picked up and flushed. Okay we live in Florida I can over look that. Found a 2nd in the corner of the livingroom, then another popped up in the hall, and another in the 2nd bedroom, then a worm under the dining table. Impressed by the staff offering to switch to a new room after advising the AC was not working but not by the property. This is what I would call a shiny turd.