check in was a breeze. Room was decent

The parking garage was a little tight. we were afraid we werent going to fit .

The breakfast was good and i slept good overall

The price changed when I made it and went up

Location.

Took long time to get into an elevator.

The staff was very friendly

The room was filthy, I'm a house cleaner, so I'm picky, I will admit, but there was dust, dirt, and hair everywhere. We were on the same floor as the pool, yay! But it smelled so strong of chlorine that I got a headache. We didn't even get our OWN shampoo, conditioner, and body wash. It was a big reusable bottle that everyone who stays there has used. I couldn't bring myself to use them because you never know what someone has done to it! This hotel took cheap corners. The elevators were disgusting and looked as though they've never been cleaned. $330 to stay 1 night in a disgusting hotel. This was the most I've ever paid with the worst experience. I did not bring it up to the staff because they were all very sweet, and they didn't deserve that stress, but all the owners of this facility should be ashamed!

The parking was amazing and check in was fine. Breakfast was great and the staff in the breakfast area were amazing and so nice.

The sink in the bathroom was completely clogged. The outlets were extremely loose by the lamps and didn't work. There was hair in the bathtub when we got there. The beds were incredibly uncomfortable.

Hotel was clean and comfortable.

The day we were checking out the elevators were taking forever to get to us. My fiancé waited for an elevator to go down for over 10 minutes and another 10 trying to go back up to our room on the 10th floor. He decided just not to come back up and when I tried to go down after I faced the same problem. I decided to take the stairs but they do not lead directly to the lobby and I ended up having to walk out the parking garage. Just not a very efficient system for a hotel with such a large capacity. I also called to try to add him to the reservation (which we have done many times in the past) though it was under my name because he was going to get there before me. They told me it would not be possible and that I would have to be there with a card to check in. I got on Booking.com and changed it all to his name but it was not convenient or very kindly received. When he arrived they were also out of parking and just told him to park his truck in the handicapped spot.

Elevators didn't work door lock was broken pool wasn't clean

The breakfast was good , the room itself was nice .

The front desk was very inconsiderate with the amount of people that were in the lobby they were having small talk while lobby continued to fill up . Elevators currently having issues . And security guard was no help at all when needed.