close to stadium & arch

location, location, location

Language barrier with the breakfast waiter. Ice machine didn’t work on my floor.

Dinner facilities limited menu

Everything

That I couldn't stay longer

This is an old bank that has been repurposed. Lots of marble, columns etc. The property itself is looking rather upscale if that appeals to you. The room was quite adequate, comfortable, and the recent renovations completed for the most part. And what work was left was not an issue. The free wifi took help from the staff to get connected. Secret passwords and all that. I thought the staff were very nice and accommodating. There is a breakfast buffet at a reasonable price on some days ($20). Which days is a question as it isn't every day. Surprisingly STL Airport breakfast was 1/2 the price. The location is OK.

The address I was given, 400 Olive, is not correct. After dragging two heavy roll around bags down Olive from the light rail station at 8th and Pine I found a closed and locked door in what appeared to be another of the many shuttered buildings surrounding the location. It took some rather anxious minutes to learn the entrance was on the next cross street. The hotel and booking.com are in disagreement as to the room rates. Their problem but it has taken some phone calls to get correct. Downtown St. Louis rolls up the sidewalks at 8PM. So in the hotel I paid $34. for one of the worst hamburgers I've ever had and couldn't finish it. Fries were ok. Although downtown STL is as dead as most American cities every Missouri A*Hole with an overpowered and no muffler car likes to roll downtown and listen to their exhaust ringing off the blank buildings. Despite St. Louis claims to being a BBQ mecca there is only one BBQ place within walking distance and it's not that good. Raised on Memphis BBQ here. ;) Maybe St. Louis will come back. The downtown does have potential.

Tried to change dates or upgrade the room and couldn’t get ahold of anybody at the hotel to get an answer. I was trying for weeks and got nothing

Lobby was clean and neat

Food was not able to be taken up to room. Room booked was not available at check in.

location

my first room tub dirty

What I liked about this place is that it is downtown and close to the venue that we went to. So that was good.

The room was it 100% clean. And as the toilet kept overflowing, even if you only put a little tiny, toilet paper in it. It was nice to have the parking garage right across the hotel but it cost money to park your car in it little expensive. We had to pay 20 bucks to just park my car and if I am took my car out you would have to pay again or are you paying $30 then you can take your car out!!

Friendly helpful staff great location

Parking is expensive

everything was good

the parking

i liked that it was quiet.

THE BED!!!!!!

room, staff

under construction, no bar access or alcohol concession at 10:30pm

Samantha at the bar was the best!

convenient location

unprofessional staff had to wait to get room for 1.5 hours couldn’t help us out no breakfast or anything offered kept yelling at us

Me & my family never ate breakfast at the hotel and the location was very convenient!

I never ate breakfast at the hotel & the location was good! However the issue was , no microwave, the toilet didn’t flush properly, the shower water didn’t go down per the normal allotted time it was delayed going down. The electrical went out on the second night, leaving us as guest with no tv , an unthawed refrigerator & no electrical to charge electronic devices. The room was said to be a newly renovated room, with so many issues. If everything was working properly , the trip could have been very enjoyable/ satisfying.

The location was great.

There wasn’t a pool, breakfast wasn’t included, there weren’t vending machines, they didn’t provide water, beds were uncomfortable.