Nothing

Everything needs to be improved

Lunch was good staff friendly, cement pond was ok alittle dirty,bed was comfy air con worked great....

I had to fix the toilet would not flush,all the outlits ground protections were tripped had to reset fridge was off,no end table for my phone and drink had to put it on a chair,and and the coffee maker worked but no hot water came out,but they had coffee in cafe but i wanted a cup now.....

Good location

Staff can be friendlier and attentive. My booking said breakfast included, which is one of the reasons I chose this hotel. When I took my family to eat, they said only two people are included! Each additional person is 17$! I wouldn’t have booked the hotel if there was transparency and I would’ve known this. I had 3 kids with me. I emailed property, Booking.com, and asked front desk to no avail. I would not recommend this property. There are others in the area that clean, nice for a similar price. Pool was filthy dirty. My kids feet were black from the carpet in the room.

L’emplacement, le parking (10 dollars pour 1 journée), le lit… Très proche du musée JFK

L’accueil froid au Check in

Bed was comfortable.

This hotel was one of the worst properties I’ve ever stayed in. From the check-in where front desk employee acted like my arrival was a great imposition on his time, parking system was not well communicated and then there was the property itself - very dated and worn. From sorry looking carpets and room furniture, to room door that you had to use significant force to open, barely functioning loud A/C, toilet that barely flushed and a cockroach in the room as a bonus. Stay away from this one!

solicite caneclacion y no la realizaron

Cleanliness of the room.

nothing

Convenient location

It was old not updated, elevator was horrible, bathroom in room was dirty , tv was small and barely had channels. Couldn’t watch Netflix or any other streaming service on them, ceiling tiles in hallway missing, water wouldn’t get hot. Just overall a horrible experience from a crowne pass hotel.