Holiday Inn Gaithersburg by IHG

Breakfast was very nice.

Nice room in a convenient location. The room met all our needs. We would stay here again.

Nothing

We found ourselves in quite a pickle trying to leave Washington, DC on July 5th when our Jeep decided to have a mechanical failure. So I looked up a reasonably priced hotel as close as possible and it was this Holiday Inn in Gaithersburg, MD. The gentleman at the front desk was kind enough to allow us to check in a little early considering the heat and our vehicle troubles. They let us renew our stay each day without question and without hesitation while we awaited our costly vehicle repairs. Ester, the breakfast lady was wonderful! Everything in the breakfast area was always clean with a beautiful setup and she was just so kind to us. Every breakfast we had there was phenomenal. I could tell she really took pride in her work maintaining the area: bussing tables, serving drinks, keeping the buffet clean and tidy. She was such a sweet lady and I really enjoyed seeing her in the morning. All of the staff were incredibly kind and understanding in our time of need and we really appreciated their services the whole time during our stay.

My husband is a smoker and it is not ideal for him to stand for long periods of time on this particular weekend because we did so much walking around Washington DC. So if there was something lacking in the property itself, it would be the lack of a seated and shaded area for smoking. Also, I was sad to see that the hot tub had been filled in with cement and the regular swimming pool was a little chilly for an indoor pool.

Right off the expressway

Requested bathroom products which they never supplied.