Fairfield by Marriott Middletown Monroe

Very closer to church service

Renovating

manager worked with me on item i left in room shipped it to me . room was clean and comfortable

The side door key pad did not work. Staff told me ahead of time it was not working it was close to my room so it could have helped me out

Front desk employee was exceptional. Quick check in and was given a welcome bag with some snacks. Very personable

The property was close to things in the community. Mostly everything was less than 15 minutes away, which was convenient.

The property itself was not the best. Upon arrival we were told that the first floor was under renovation, which was inconvenient. There were multiple people moving stuff throughout the hotel which made it feel overwhelming. Many of the amenities were not accessible to visitors. Wish We were told upon booking the stay. We had planned on accessing the pool during the stay, which we could not. Also the cleaning staff was not the best . We had requested getting our bed sheets changed but when we came back we had notice that only one of the beds were made up. Also on a separate occasion getting the beds cleaned both beds were made. Though there was not new sheets used, they were just made back up, which doesn’t seem sanitary. Though the management staff was some what ok, though there was not always someone at the front desk available.