Room was clean and it was a great value for the money

Our tub didn’t have a stopper so I couldn’t take a bath, but the shower was nice

The staff member Sunny at the front desk was very kind and went above and beyond to make sure my stay was as comfortable as can be

Our room wasn't exactly clean when we got in =/ But once Sunny was told about it he put my family and I into another room asap and made sure it exceeded my expectations and gave a very sincere apology

Great connectivity.

Breakfast was very sad. They can’t even make a good pancake or even scrambled eggs.

Great place Friendly staff , super clean huge rooms!!

Nothing we didn't get to stay

You have an employee that caused an issue because of a baby but there was no noise complaint it was just him soooo when I came down to asked why he knocked on are door I get valger language and threatened to call the cops he also wasn't like that with my fiance and at this point we think he's racist there is a big difference between a adult making noise and a child needing a bottle the worst place don't bring your kids here and John the manger on third should not be in hospitality business on top of the the wifi dose not work so we can cast to the TV I just hope my refund clears I booked the hotel for a under 1year old child and 2 adults but yet when I tell him the noise is baby and he can't come to my room And knock he starts to get mad at me and call me crazy when I didn't do anything except ask what happened that he had to knock if you dont want infants at your hotel then you should put that down worst stay in Madison.

location

room heater stopped working

Excellent breakfast. The fridge was not working when we got there a couple of hours later, we were moved to another room. The girl in charge was extremely nice and kind. Also, despite being right next to the highway, it was very quiet. The mall is walking distance. The neighborhood is safe. Transportation to the UW campus is a couple of blocks away.

We rented a room with a kitchenette, which is not equipped at all. you actually have to ask for utensils at the front desk, and apart from a skillet a cooking pot, that was it. It was very hard to cook there (necessary for a longer stay).

Breakfast was good. Staff was friendly and competent.

Terrible smell in the room: very strong deodorizer maybe? Seemed stronger when the AC was running. Maybe this was a pet room where they were trying to cover pet urine smell?