Best possible location! Big room. Nice hotel.

Valet parking felt unnecessary. Worked perfectly though. Shower wet all the bathroom floor - a design failure.

The location

Perfect location. Couldn’t get the wifi to work at all.

The hotel is perfectly located, comfortable and the staff go the extra step to ensure you have a memorable experience. Highly recommend.

excellent location

no food incl breakfast but plenty of good places to eat within walking district

Great location! Friendly staff! Clean!

If you are sleeping on the State Street side, it’s loud at night. The bathroom and shower weren’t the most amazing. No room for amenities, toilet terribly loud, shower got water all over the floor.

Our first stop on our 101 highway road trip was Santa Barbara, and it was a wonderful experience. The hotel's location is perfect, as it is within walking distance of all the major attractions, including the picturesque Stearns Wharf. Although the room had a slightly dated feel to it, the bed was comfortable and the room was clean. Since we were mainly exploring the area, it was a nice and comfortable place to rest for the night. The hotel's entrance from the main street is beautiful, and the staff is exceptionally friendly and helpful. We forgot two jackets in the closet while still feeling inspired after our first stop, and the hotel promptly shipped them back to our home in Florida. We are very grateful for their prompt response and excellent customer service. One of the things that made our stay even better was the EV charger for our Tesla. It was very convenient to have it available, and overall, we had a fantastic stay in Santa Barbara. We highly recommend this hotel to anyone traveling along the 101 highway. Oh! One thing that I want to add. When you will visit the Stearns Wharf try out the Santa Barbara Sea Urchin at Santa Barbara Shellfish Company! It is mind and soul-blowing!

The elevator :) Was an unforgettable experience!) Our stop number 5 was at San Francisco Palihotel, where there was a 100-year-old elevator, but this one broke the record! Although it may not be the fastest way to get up and down, the elevator is a unique feature of the hotel that should be kept. It adds character and a sense of nostalgia that you will remember forever. lol Oh and I remember when booking the room, reading bad comments about the noise level. We had a very good sleep, and nothing was bothering us. It was quiet and peaceful.

The bathroom was clean and there were many options for tea, coffee and water in the room

The bed and bedding was uncomfortable and the room was much smaller then pictured on the website.