Fantastiskt utsikt och grymt bra casino

Dåligt vattentryck i duschen

Convenient for night life

I would be persuaded by a staff member which cost me more money to upgrade my room because her telling that I would not like my that I picked online

Sothy at the reception was great helping me each time and Rochelle was great as well.

I reserved 2 rooms, 1 with 2 queens and 1 with a King with no carpet in the rooms. When I arrived, I checked in and was giving my room keys for both rooms. We were staying on the West wing so we had a little ways to walk from the reception desk. Once we got to the rooms, both rooms had 2 queens in each and both had carpet so I had to walk all the way back to reception and wait in the long line for check ins. I then again received 2 new sets of keys for new rooms. Walk all the way back to the new rooms and they both smelled like complete smoke from cigarettes even though this was supposed to be a smoke free hallway. Once again had to walk back to reception and wait in line once again. we all changed rooms for a 3rd time. The AC/Heat did not work properly in the King room and I had placed a North Face pull over on the floor and forgot to pick it and in the morning it was drenched with leaking water from the Old AC unit which had water damage to the walls as well and Woke up to water on the floor by both night stands. So once again had to go back to the reception desk and get a new room. Sothy who worked at reception was great. She was overworked and had no help with those long lines each time I was up there. Sothy moved us to a different tower at this point. So a total of 4 rooms in 2 days out of the 4 we were there. We couldn't enjoy our weekend because we were too busy packing and unpacking, to walking back and forth to the reception area for 2 days and the kids were tired of it at this point as well. The rooms in the West Tower are so outdated. We got moved to the Havana Tower which was better.

Took a long time walking to get to the room and back to the casino. Horrible, horrible.

We did not have breakfast. The room was beautiful. However, there was crumbs from the previous people on the carpet, and it was very noticeable.

Housekeeping knocked and walked right in immediately at 9 AM. We had to tell them it was too early and we were not ready.

We enjoyed the casino, the food selection, and the proximity to the beach. Took Google directions the book-it app to the hotel. We accidentally found valet parking. They were very nice and ur was worth the money.

The room was in Chelsea tower. I honestly thought tropicana would have better accommodations. It was old a dated and a mission to get to. From the casino escalator to the 5-floor elevator, to walk across a bridge while passing the old days in, then take another elevator to the 14th-floor. The room was musty and I'm meticulous so of course I saw dust ingrained in the headboard, cigarette burns on the bathroom wall and on the furniture. I asked for a non smoking room. But, my reservation selection stated smoking. The attendant asked her supervisor for assistance since there were no non smoking rooms available. That's the reason we were placed there. I believe it was either the same room I reserved or an old smoking room that hadn't been used in awhile. Either was my asthma pump came in handy, although I woke up swollen and phlegmie till I left.

Everything was nice and clean staff was very helpful.

We were suppose to have one bed in are room.

Plenty of options and things to do.

The ceiling in the shower was peeling. The plug between the lights between the beds did not work. There was a giant square hole behind the night stand with a receptacle. Other than that it was nice.