The hotel was quiet, clean and the amenities were sufficient. The location is kind of in the middle of everything so you can get around very easily without Uber/Lift.

For the value, maybe a little more can be included with the price of stay, like a breakfast, shuttle services, or additional amenities.

Nice hotel very convenient close to all facilities Friendly staff

Nothing

The rooftop pool was everything the front desk guy was great and overall restaurant was Awesome as well

Nothing

The location was in the perfect spot for every event I needed to, The property it self was beautiful all across the board. The staff was welcoming and attentive to our needs. They even went an extra mile to lend a hand without asking. From the front desk to the restaurant staff everyone was amazing. Will definitely refer to my friends and family.

Nothing bad to say about it. My experience was wonderful!

Large room, accommodated an early check in, complimentary snacks and water in room, refrigerator in room. Felt safe walking to nearby bars and restaurants in a group at various times throughout the day and evening. Lovely little art gallery attached to lobby.

Rattling of pipes (?) Intermittently. Assume it was some time of plumbing issue since room was directly beneath gym and pool. Room lighting was dark. Bathroom lighting was dim as well with no makeup mirror or available bright lighting.

Parking not on site it’s valet parking only or park a block away and pay anyway

Ac did not work for 2 night stay

The staff was incredibly helpful and positive.

Location was great and restaurant was decent. Staff is really great! Bed is VERY comfortable.

The carpet smelled of mildew but mostly outside the room, there is a fixture in the bathrooms covered in dust that looks like it’s never been cleaned. My sink had backed up sewage and had to switch rooms. New room, toilet seat was broken.

This is an AMAZING hotel and in a great location! The room are nice, and the service was great. The restaurant in the hotel has delicious food and cocktails.

The hotel lacks accessible entrance to people utilizing wheelchairs. It’s situated on a one way on the left side of the street, and I was unable to let down my ramp which is on the right side. My only option was to let my kids out across the street and have them crossover to the hotel. This was the only downside.

Everything was beautiful and relaxing

It was quite easy to book. Only thing is it said I would have a guess area in room but did not. However, that was NOT a deal breaker.

The service was amazing. Front the valet guys to the front desk. This hotel exceeded my expectations with ensuring I was taken care of during my stay.

Honestly, nothing could have improved my stay.

Fantastic staff, great location & comfy beds; quiet room, and lots of super restaurants within a few blocks.

We didn’t have breakfast at the hotel but everything else was excellent.

No problems

The room was clean and shower pressure was good. Bed was comfortable.

Free WiFi access...bigger selection of streaming channels. Entertainment offerings were poor.

Location, central to everything within short walk, staff polite generally, lovely comfortable communal areas to sit & relax, we were there for Mardis Gras & could not have been in a better place for the rate paid

Legacy Kitchen incredi ly slow and that is saying something for the area generally. The staff are excellent despite poor management support. Would could have had our bins emptied everyday if asked, but why should we fir tge rate we paid, however it was nit the Ritz I guess

Location is great, staff is typical new orleans warm and friendly.

Fan in bathroom didn't work- very inconvenient. The room wasn't cleaned daily/sheets not changed during our 5 night stay.

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I was so disappointed about this booking. Despite booking 3 months ahead of the trip, 1 day before my booking was cancelled and I was moved to a sister hotel which was horrible on every level - location, in need of refurbishment (even mould on the ceiling of the bathroom), ... and I paid the price for the original hotel despite the sister hotel being actually cheaper if I booked it directly. Extremely disappointing and unacceptable.

walking distance from bourbon street and french quarter and many gluten free restaurants

valet parking is way to expensive

location

room old, bed uncomfortable, the bar was terrible. told husband I could not have a drink as there were no clean glasses and out of plastic cups. when husband found cup they told him they were too busy to get him another beer or get me a drink. very rude. staff at front desk a pleasure and very helpful.