location was great!! very clean !!

had to pay for breakfast not free!

clean and welcoming

nothing

nice pool, comfortable bed, clean room, good breakfast.

awkward access from highway, breakfast was cold one day ( needed to be heated I. microwave), sugar shortage.

location

toilet did not work. talked to Bruce the gm and he stated that he would refund my stay. booking.com has not refunded my money. it’s been over a month now.

Great location. Clean rooms.

The staff was exceptional. Everyone I encountered was friendly, helpful, kind, and accommodating (even before I told the front desk that I was there b/c of a family health emergency). DePaul hospital was less than 10 minutes away and the property is very centrally located to area shopping & restaurants.

The on-site laundry facility was a nice add however a little pricey: $2.00 to wash & the same to dry a load of laundry. My BIG BEEF was the cost of the little 1/2 cup box of laundry detergent & 2 sheet box of Snuggle: $7.07 for those 2 items. EXORBITANT. If it had not been so late at night (11:30pm), I would have gone to the store myself but it was rather late and I needed laundry done.

staff and cleanliness

need more options for food and beverages since there aren’t any restaurants close by.

very clean very nice workers quiet comfortable

The hotel was lovely and satisfied all of my needs..it was quiet and I got some much needed rest...I loved the room, it was very comfortable and I especially thought the microwave and fridge were a good touch....the staff were always accommodating every time I asked them to take pictures by the pool or on the grounds...the ladies at breakfast always suggested for me to try the gravy with biscuits since I never ate that before..overall, my stay was pleasant, I would highly recommend it as I would stay there again....

Not too many food options in the area and no public transportation....it is far from the city life and no sight seeing around there

Cute little space.

No mini fridge but it wasn't a big deal.

Staff was friendly. Room was clean.

rooms are comfortable and the location is very good

that I was charged $10 a day to park my car at the property during my stay. I stayed for 7 days and was charged $70 extra on my bill. At check in, I asked where I can park and the receptionist never told me that I had to pay to park.

Location was great, rooms were quite comfortable.

Micro fridge would be great if it was a mini fridge. Pool closed, and freindlier/more professional staff. The majority of the staff seemed like they didn't want to be there. There was one lady there that was bright smiling and seemed genuinely happy/pleased to serve. The rest seemed bothered if you wanted help. The over night/early morning guy was constantly asleep on the lobby couch. When I checked out at 5am and asked if he could print out a receipt he begrudgingly obliged, but seemed upset that I interrupted his sleep.

Everything! The room location was very private and very quiet. I had painful sinuses from all of the wind over the last few days, and called the front desk for help. They had someone present 24 hours, and a sundries shop full of various OTC pain meds which was a life saver. I had business meetings the next day and was able to get some good rest. The hotel management was also very accommodating in letting me stay an extra day in the same room, since I had a business cancellation and need to extend my stay in that area for another night.

Everything was exceptional.