Beautiful space! Clean and updated.

Fabulous family suite. Clean and spacious

Need to have tea making facilities in the rooms as well as coffee and also ensure the breakfast bar is kept well stocked. Nothing left when we got there!!

Liked the townhouse arrangement versus one building, long corridors. Nice courtyard and pool area.

The only negative was the breakfast…long wait for coffee, beverage dispenser not working, empty juice cartons. Possibly a staffing issue but still a disappointment at the end of a great stay.

It was my daughter's birthday weekend and the staff made her feel so special even though it started off rocky with my room being over booked but the manager Miguel really helped me still give my baby a fantastic weekend and for that I thank him

Close to everything

N/A

Beds were super comfortable, the shower was new with excellent water pressure and heat, and the TV and kitchen were very nice. The breakfast had great food with many options. The lobby was nice and big; and the outdoor pool and firepit area were great! It's an older building that has been renovated.

The doors were squeaky - they need grease.

close to everything and eateries

the kitchen light didn’t quite turn off leaving light on during the night. Banister was sticky

The room was clean and the stuff were very nice too but my only concern was i give my room to someone else other than that all was good

I stayed at this hotel annually before the pandemic when it was previously under different management as a Hawthorn Suites. This is my first visit since it became a Best Western and I am impressed by the upgrades to the hotel. Although I always enjoyed my stay before, everything feels more modern now. The room was clean and comfortable, and the AC was good. Staff were helpful and friendly. The morning breakfast was good quality. Overall the stay was excellent: I look forward to returning next summer. Highly recommended for British visitors to the Hudson Valley.

My kitchen had very limited resources, which made it difficult to cook meals. A fuller range of kitchen utensils and crockery would have made this a 10 star rating.

The beds were very comfortable, hot breakfast in am,staff greeted everyone with a smile, well lit walkways at night

We rented a 2 bedroom suite it would have been nice to have a waste bin in each room instead of just one. Dishes were provided but didn't have a complete set(e.g. 1 knife,4 forks,2 spoons)T V. kept shutting out in one bedroom, could only watch in living rm

Very comfortable room. Clean. We are delighted. Beautiful place.

the room is beautiful and the location is fantastic.

so many bees outside omg , sometimes it was hard to get in my room

property is nice the cold weather makes it difficult to enjoy breakfast

Everything. From the size of the room and full kitchen to the grounds, everything is perfect. The gym and laundry facilities are great.

Absolutely nothing.

I love how easy it is to get to and it’s like a home away from home.

Very clean. I will definitely be back. The room with the upstairs loft is awesome.

Lack of towels and sheets and kitchen utensils

Everything.

very clean

no complaints

Breakfast food and drink variety was very good, fresh, warm and very tasty. A real breakfast not just a continental breakfast. The room was spacious; the kitchen was well equipped and everything was clean and in good working order.

Everything

Not enough pots and pans

it was clean, quiet, and the accommodations were nice. Breakfast was very good and lots of options

it would of been nice to have cleaning supplies in room