When we checked in our room the carpet between the bed and the night stand was soaking wet. then while taking a shower the tub was filling up with water not draining. then we tried to use the pool and / jacuzzi but had to come back an hour or so later because there was a bunch of kids having swimming lessons . that was never avertized when I booked my reservation. and the tv was cutting in and out the first night the second day which was sunday I complained about the tv the lady working at the front desk sent maintenance to check on the tv . he could not get the tv to work so she changed our room from 309 to 308 for our last night. it was a horrible stay one thing after another was going wrong.Sunday's breakfast that we paid for was disgusting and monday we did not eat any breakfast even tho we paid for it in our booking. and we got no credit for monday's breakfast. the guy at check out would not make it right with us about the breakfast. the lady at check in was very nice.and did her best to try and make some things right. every other hotel that we stayed at had free breakfast buffet . oh and I forgot to also mention there was no cable tv only streaming.the hotel when you first checking in looked so fancy like a rich hotel . but was only for show . not real or even reality. the rooms were so old and out dated . I could not take any pictures of our stay for this reason. my husband and I were so disapointed with our stay. sincerly Shirley & Crispin Aragon.

quiet ,professional staff

Pet owners beware 75$ surcharge even if you stay one night. Represents a 50% surcharge if you stay only one night. Surcharge amount should be mentioned when you reserve. Similar hotels only charge 25$

Booked because the photos of the entrance looked palatial and the pool and hot tub looked great.

In reality, the lobby was very small and their photographer is a magician. That photo of the outdoor lounge area is basically just that table and chairs and a really small space. We had four people on the reservation and only three towels on the room. The front desk was great about giving us what we needed, but it was annoying to keep having to ask.

Great place, good location, clean and safe

breakfast was great. Staff was friendly and helpful. The room was quiet and comfortable

No breakfast provided

Overall, I had a great experience. However, the indoor pool is bit tiny given the size of the hotel. I wish it was bigger.

During check in front desk should remind guests that their stay includes breakfast and where to find it. After checking out we realized our stay included breakfast.

everything was great. the room was good except it felt a bit stuffy. luckily we could open the window for some air but the air flow before that was pretty stuffy.