Nature

Location, convenient and comfortable

Staff level of service is ok but can be much better. Checking in was troublesome bcuz of an issue with the credit card machine and they kept blaming me. I had to put on $600 cash for them to check me me. The next day the machine worked and it turns out it was the hotels problem! The day of checking out they knocked on my room 3 times for me to check out and threatened me with an extra charge. I left 12:30 instead of 12!!! That’s a very nasty way to treat a guest. Note that I’m and elite gold no bonvoy member

Reeked of chemicals and spray paint. No free breakfast, no free wifi

Didn’t have

Old. Outdated. Dirty

Location and big room

there were some problems with the elevators, and there weren’t enough hooks or places to hang towels in the bathroom. I’m not sure if there were any.

The staff were very friendly. The hotel and my room were very clean. The comfort of the bed was wonderful!! We were close to the pool and I never heard any noises in my room.

The elevator was broken for part of the stay with no signs saying it was out of order. My main complaint was the 13.00/day parking and 12/day WiFi fees that were not disclosed when booking. I would just raise the cost of stay for parking and offer free WiFi like every other hotel I have ever stayed at does.

location

parking lot - difficult to get in and out of. Also didn't have an access to hotel.

Location is perfect. Lobby area is spacious and welcoming. Friendly staff.

Only 1 elevator working and never could find the stairs. A bit of a wait to go up or down.