Very unprofessional and ghetto. We were stolen from by staff with proof.

^

Family friendly

Super outdated and not as clean for the outrageous price

The room was Exactly what I was looking for this trip..I had to travel with my mom n dad to PA for my sons reception, he n his wife are both in the airforce so this was even more special especially for my parents cause they haven't seen him in over 2yrs..besides that it was important to me for them to be comfortable as the trip here was a 7hour drive, so when we got here it was a relief to see they even had their own bathroom..I also had to cook for 65 people,I had pre made some things so having an oven n stove to fry up a ton of chicken cutlets was great.I forgot oven mitts and 2 other utensils that thankfully was provided there in kitchen.I was able to do exactly what I needed to do and accommodate my parents.

The room was big and spacious.

The thermostat didn't work. Also, the bathroom sink was broken.

Room was nice and spacious for a small family. My wife and I stayed here with our 2 little girls 4 year old and a 1.5 year old and there was enough space for us to feel comfortable.

There was not enough garbage bags in the room for us and we had to get bags a few times from the front counter. The room we stayed in was right beside the stars to the comfort inn which is attached so we could hear people slamming the steps doors early in the morning and late at night. Our Room number was 303. A more major complaint we had is that our room key broke 3 times… it would allow us into the building and onto our floor but then would give us a red light into the room. We had to go to the front desk each time and get a new key made each time this happened. We told the staff and didn’t feel like they really cared about the fact we had to come down to floor 1 each time to get a new card made. As a parent of two little ones and trying to keep them quiet and patient when this happened was extremely frustrating. Just a little bit of sorry or understanding would have went a long way. This was by far our biggest issue. The front staff just didn’t seem to care that we had this happen multiple times.

Room was good and clean, but the bathtub was very slippery to stand in to take a shower. For a suite I would have thought that there would have been some utensils available to use. Not many people going on vacation are packing them.

A little noisy but that is to be expected. Both sinks were clogged up to where it took a while for them to drain.

Everything was really nice.

Was just passing through on our trip, needed to sleep and shower. Didn't know it was a water slide hotel when I booked last minute driving up. So not the hotels fault but was my own for not realizing that. So kept waking up to kids running and being loud. Again not hotels fault. Didn't know when I booked online.

The female receptionist was wery kind. We felt welcome.

Fitness room lack new equipment.