Location Near restaurants Clean

No free breakfast compared to your competitors

Location

Well were do i begin. Arrived on sunday and restaurant is closed they should have that on website. Got up to the room and no toilet paper in bathroom. After that the toilet flooded had to have plunger. Sliding balcony. door barley would open wore out. Oh and only had 2 towels in room thats it.

location

no liquid soap in shower dispenser. shredded sofa bolster and pillows. No clean towels, even when requested (as had to clean up a coffee accident). No coffee refill for second day, without going to desk...after requesting 5 hours earlier. Bed headdboard is bolters, with pillowcase coverings that left 5" exposed on each one.

close to college

cleanliness, wasn’t that clean

The facility was clean and nice

I booked thos hotel as we were moving our daughter to JMU. I booked a stay for four people. 3 adults one kid. I stated the kid is 15. So it is almost like having 4 adults. To save a little bit of money I opted to get a king with a pull out couch. It was advertised as though it sleeps four. The two girls don't mind sharing a bed and have always shared the pullout while on trips. The pull out couch only slept one and there were no pillows or blankets in the room for the pullout. We go down stairs and the front desk states they have no additional rooms we could switch to and they have no additional blankets or pillows. She handed us a few sheets and lots of towels to use to cover up to stay warm. For the price we payed, I was expecting a lot more. Worst experience ever The only saving grace was the people were nice. It would have been even better to be compensated for our troubles and inconvience My youngest slept on the floor the first night as she refused to try and share the king with her dad and I Not cool. If they feel that room can adequately sleep 4 they must be crazy. Oh, we also booked for two nights Came back for the second night and our room was not serviced. We asked about blankets and still had none to give. Nor pillows.

The balcony was an added touch we did not expect. Instant hot water when you turned on the faucet. Loved the shower. Clean fluffy towels. The air conditioning actually cooled down to where it was set.

the room could have been vacuumed a bit better. Had to ask for sheets and blankets for the pull-out bed. Was only given two fitted sheets for the pull-out bed, but not a big deal, we made do. The pool was closed for maintenance which upset the kiddos.

It’s located in a very popular location, much better hotel options in the surrounding area.

Everything was disappointing about this hotel. The manager was condescending and patronizing. They failed to accommodate the room I booked. The room I ended up with was dirty, there were crushed beer cans in the trash, dirty towels were on the floor and used wash cloths were inside the sink/shower. I checked back out within the hour I checked in. Will never stay at this franchise again. Still I’m the process of getting my money back, they are holding things up on their end.

Location was spectacular. Within walking distance to food areas and shopping.