Very nice and clean room

Prefer more bedding

Good location walking distance to food

I had to get my card rekeyed every night

Nothing

They tried to ask for a 100$ deposit fee that was t stated on the website at all.. then after telling them that I didn’t have that at all && I only had what I had purchased,they then proceeded to ask if I had any extra money at all.. didn’t seem professional at all to me so I cancelled. Please make sure that if you’re going to charge a deposit fee of 100$ for only two nights, put it in bold letters so that everyone is aware because it seemed like i would’ve got scammed if I had the extra money && decided to go through with it ..

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Clean

Pool closed without reason!

The woman at the front desk was very friendly and accommodating to us. We had an issue with our A/C unit in the room and without hesitation she allowed us to inspect several other rooms to find the one that we liked best and moved us right over. She even came up to the room and personally helped carry our luggage items.

The non smoking room smelled like a bunch of cigarettes. The smell was strong

The appliances worked as expected. Too many spiders in the bathroom when I walked in though. The bed was comfy and I was able to use the toilet freely.

One of your workers racially profiled me to my face lol her name is Vera, I’ve come here twice & both times that I’ve had some sort of issue at the reception; she would just be unpleasant. When I landed & drove from the airport to check into my motel (which hasn’t gone through the first time, so I was forced to rebook), the receptionist did not alert me that I would have to check in at 6am by the time I was done applying. When I was trying to check-in the following morning, I came to at 8am to check in & the staff turned me away, saying I should wait for a few hours to get a new, clean room. Your website shouldn’t advertise as capable of online booking because it’s not the case, as Vera told me, I was meant to pay upfront apparently. While we were sorting this problem out, my friend & I heard her mutter under her breath, that I “had the same issue” last time. Either way, she seemed extremely uncooperative & impatient with me. If helping me look for shelter is so bothersome, she should not be a receptionist due her lack of empathy.