Renaissance Arlington Capital View Hotel
A proposito di questa hotel
Ubicato in Crystal City, questo delizioso hotel a 82 € per notte è un fantastico opzione per il tuo prossimopausa. Il Renaissance Arlington Capital View Hotel dista 1,6 km dall'Aeroporto Nazionale Ronald Reagan di Washington. Le camere sono dotate di un hdtvs da 37'' e di pannelli di connettività plug-in.
Servizi
Aria condizionata
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone/patio
TV
Accesso con sedia a rotelle
Palestra/centro fitness
Adatto alle famiglie
Mappa di Crystal City, VA
Recensioni
4.3/5.0
Eccellente(337 recensioni)
100% di recensioni verificate
10.0
Nice clean room. The bed was very comfortable. The receptionist offered and gave to us bottled water. Very friendly attitude and very helpful. They offered a transport to the airport. The transport driver was a really nice guy.
Nothing, everything was great!!!!
10.0
Immaculately clean and comfortable rooms
Bar wasn’t open late
1.0
WE WERE DOUBLE CHARGED FOR OUR ROOM, WE WERE TOLD AT CHECKOUT THAT IT WAS FIXED AND OUR MONEY WOULD BE RETURNED TO OUR ACCOUNT BUT WE STILL HAVE NOT RECEIVED OUR REFUND
10.0
breakfast was great
10.0
Property was very clean. Staff was great!
10.0
Excellent hotel - immaculately cleaned rooms, modern and staff were extremely helpful each time I reached out for help or assistance with something. This will now be my go to hotel whenever I visit DMV.
10.0
Very nice facility! The staff was awesome! The shuttle service to/from the airport and metro station was a lifesaver! Highly recommend this property!
No dislikes for this property.
10.0
The interior and the location was walking distance to place
N/a
10.0
It’s a beautiful place and convenient location
Having to pay for parking
10.0
Everything
Nothing
9.0
Staff
No Pool
3.0
Didn’t meet my expectations for 5 people don’t fit
Location
4.0
Clean
Fridge didn't work properly
Guest had to pay for parking 44$ a day!
And was stuck in an elevator for 10 mins!!!!!!!!
1.0
The daily fee should be paid for the parking, for us I think it was $40 per day, the parking spots on the first underground floor were all reserved for valet parking, and parking spots were mostly inconvenient.
My recent stay at the Renaissance Washington Hotel was marred by an unnecessary billing mishap that has left me frustrated and inconvenienced. Despite having fully paid for my booking via Booking.com in advance, I was charged again for the same amount by the hotel, essentially being double-billed.
Upon discovering this, I immediately contacted the hotel. During the initial conversation, they deflected responsibility, indicating that they hadn't received payment from Booking.com and I needed to follow up with the booking site. However, Booking.com requested a receipt for my stay, which the hotel had failed to provide at checkout as promised.
In subsequent calls to the hotel, the staff admitted to an error on their part and promised a refund. However, two weeks passed without any refund. When I contacted the hotel again, the representative seemed unhelpfully uninformed about my situation and claimed it was too late to access any information because a month had passed since my checkout.
Luckily, after countless calls and several hours spent on the line, the hotel finally provided me with the receipt. Armed with this, I was able to submit the necessary documentation to Booking.com to hopefully secure my refund.
In conclusion, while the Renaissance Washington Hotel may offer an otherwise pleasant stay, their inefficient system for handling payment issues has seriously impacted my experience. I urge future guests to be vigilant about their charges to avoid experiencing the same frustrating ordeal.
10.0
Accommodations were excellent!
6.0
Location was accessible
It was not clean at all. Hair in the bathroom. Linen ripped and smells. Poor customer service. We made a confirmed reservation through booking and when we arrived they told us we didn't have any reservations even though I'm showing it to them. They told me to call booking. Com.
I had to make another reservation.
9.0
The front desk staff was incredibly nice and helpful.
8.0
cleanliness
prices for parking and restaurant is ridiculous
10.0
it was clean and inviting
everything
10.0
Rooms were clean and spacious, staff were friendly and helpful,restaurant food was great, location was great felt very safe.
Nothing
8.0
The hotel is modern and has a nice bar
The booking.com app was not accurate in the description of the room bed. It said "king bed, double bed" which made me think it had both but it meant it has either of as I learn when i arrived to the hotel. The details of the room has this info but you should modifine the headlines so they are not deceiving
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Crystal City?
Il prezzo medio per un affitto a Crystal City è 177 € per notte. Questo affitto è 95 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Renaissance Arlington Capital View Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Non abbiamo trovato la piscina tra i servizi offerti da questo hotel. La piscina è davvero un requisito fondamentale per il tuo soggiorno?
Renaissance Arlington Capital View Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Renaissance Arlington Capital View Hotel?
Abbiamo trovato 9 servizi per questa struttura in affitto, tra cui aria condizionata, internet/wi-fi, parcheggio, lavanderia e balcone/patio.