Comfort Inn Fort Mill Amusement Park at Carowinds Blvd

How close it was to carowinds

Really nothing I didn’t like but it was pretty average hotel

I absolutely loved the hotel, and I cannot say enough wonderful things about the General Manager and the front desk staff. They were truly amazing and did everything they could to help. Unfortunately, my experience with Booking.com was completely different. Within 10 minutes of making my reservation, I realized there was an issue with my dates and immediately reached out for help. Instead of receiving assistance, I was repeatedly passed around and given information that was not accurate. The situation was extremely frustrating, especially because I reached out almost immediately after making the reservation. As a VIP member, I expected much better customer service and support. Unfortunately, the way this was handled ultimately caused me to lose money. Going forward, I will be calling the hotels directly to make my reservations. The hotel itself was wonderful, but Booking.com’s handling of this situation was extremely disappointing.

Great staff and breakfast 😁

Dirty walls in tub..and spider webs outside of window.. Huge spider

The location was great for Carowinds. The hot water and water pressure for the shower was great. The a/c was nice and cool which was great after a long day at Carowinds. The breakfast was fresh we'll stocked and great variety. We didnt use the pool. It seemed small and had no shade but it was open until 10pm which was later than other hotels we have stayed at.

I think we got a bad room. We stayed in 141 and the floor was sticking up. I was concerned it was from water damage and there could be mold. There seemed to be some recent fixes to the bathroom but didnt look good. When house cleaning came around to turn over other rooms I walked around and noticed a lot of the rooms on the first floor had this issue with the floor.. Also, the mattress was very very firm. I am a stomach sleeper and almost hurt to sleep.