I liked the staff

I didn’t like how we had to put a 100$ dollar deposit in card only!

Staff responded to issues I had after check such as non-working lights, which a maintenance employee quickly resolved. Also, I was having issues with getting the hotel's wi-fi connected to my computer and went downstairs to the desk clerk and she resolved the problem so I had internet the entire stay. And housekeeping staff cleaned the room daily, removed trash and brought more towels, soap and shampoo. And the $100 deposit charged to my credit card along with the room was refunded after checkout as promised. Decided to stay an additional night to the original 4 to make it 5.

Nothing about the hotel itself. Parking spaces appear small and cramped. Also the hotel's location right off I-25 and Lomas Boulevard creates traffic congestion issues but that is resolved by driving around the block to reach destinations.

Everything was great

Broken phone,and t.v did not work for a while,and w I asked the front desk they did not know how to fix anything and did not offer to replace the broken phone.

todo en orden en la habitación en limpieza y servicio

la cortina de la habitación no se podía abrir estaba fija

You get what you pay for, and this is a budget hotel (originally a Howard Johnsons with retro Hojo poster on wall next to check in counter). The staff was pleasant at check in. Perhaps they could offer you pool towels at check in so you don't have to make another trip to the front desk to get them. I was pleasantly surprised by the bathroom with a brand-new shower/tub, floor, mirror/light and bathroom counter. The sink was all chipped though. Coffee was fair at breakfast. I don't eat processed food, so my only option were the oranges and apples. I wish there were bananas. My son ate the waffle, so it must've been good!

The whole property is run down with an abandoned section on the other side of the pool. The room had a horrible smell- stale air and urine. Thankfully it was a nice day so I opened my balcony door and room door to air it out. I did not want to walk barefoot on the carpet as it needs replaced. TV is small and bad picture quality. I had to bring my laptop to the front desk as I couldn't get connected and Wi-Fi was poor quality. I give the pool/hot tub (hot and good jet) good ratings if you can ignore the shabbiness all around- the rafters above made you wonder how old the building really is. I had it all to myself!

My kids liked the pool and the room Restrooms had a nice mirror Breakfast was good One of the girls front desk with short hair was really nice

Parking looked sketchy Hotel needs maintenance One of the beds had a big yellow stain on it The tub needed some scrubbing Couldn’t open the sliding door to the balcony Hotel did smell like cigarette a little

Excelente

Excelente

Very clean and quiet.

N/A - enjoyed the property.