Location

The room was in the basement The door was not easily closing The area smelled like the pool The breakfast facility was dismally The staff was Cold and dismissive

confort it's well but security under the parking it's not good. The room they give me number in the door

Security under the building not safety and the room not number.

Ice machines were out of order

It was a nice, basic place to sleep.

The architect designed the room poorly - the front door, closet and bathroom door were all jammed together in the entryway and the front door had suffered damage due to this and the maintenance crew repaired it with the skills of a 5th grader. The shower door dragged on the shower curb. The right bath sink faucet dripped. The carpet in the room had lived it's life and wanted to be replaced. A table and 2 chairs would have been nice for the guests who didn't want to pay the food prices which exceeded all other places on Bridgeport Ave.

The staff was courteous and helpful. The breakfast was really good.

The rooms smelled musty and when we put the a/c heater on it was worse. The pool had so much chlorine that it was burning my child's eyes and hands. The amount I spent on 2 rooms for the days wasn't worth it. I figured it was the Hilton garden inn and my family and i would have been comfortable but it did not meet my expectation at all. I was disappointed. I was getting my floors refinished and stained and thats why i bookedthe rooms. My kids preferred to stay in the house rather than stay at the hotel.

Breakfast was available including omelets, pancakes, waffles prepared by a chef. They had strawberries and blueberries also, which was nice. However, no gluten free nor vegan options available. Beds were comfortable.

If you're on the late side of breakfast hours, they start removing things. The tables weren't cleaned very well despite us arriving towards the end when no one else was there.

Rooms always clean

Pool hot tub were in maintenance so it was a bommer

the room was a good size

I paid extra for a room with jacuzzi and it didn’t work

clean and good location

amenities like the restaurant and pool were closed and we weren’t aware until we got there

location to restaurants, coffee and work

the shower design is terrible - when you reach in, the stationary glass wall prevents you from being able to move out of the way before getting hit with cold water. then took several minutes to warm up. none of the charger ports next to the bed worked. also, breakfast wasn’t ready half of my stay there. I didn’t realize it would be so long and they still charged me $20 for the bowl of cereal I had! when I mentioned it again at checkout, they still charged me