Homewood Suites by Hilton Raleigh/Cary

Almost everything

People were smoking

Nice, Clean …

Not A Thing …

Breakfast, nice and helpful staff, cleaniness, facilities, commons, overall atmosphere and location surrounded with trees

I’m used to staying at Homewood Suites but this time, a few things were lacking in the room when we checked in : only one fork and one spoon in the kitchen for a room that should accommodate four people. Also we were a party of 3 but there wasn’t any extra linen, bedsheets, or pillows for the third person on the reservation (for the sofa bed) in addition to the linen in the bedroom. Housekeeping was a little bit lacking compared to the usual

The was amazing and pleasant. Ms Key was very helpful at check in.

The room had a for of old cigarette smoke and we weee traveling with a newborn infant. Also, not directly the hotels issue, but customers we consistently out in the parking lot smoking marajuana and there was strong stench in the air our entire stay. It seems like staff should have made contact with the other customers and asked them to refrain. One individual was in a red Jeep and there were different people smoking marajuana in it every time I went outside. I found it offensive, especially since they were always occupying a handicap spot and I had to walk through their smoke with my baby every time we went outside.