Breakfast was good, but since I stayed for two weeks, a little variety would have been welcome.

During most of the days the water in shower stayed warm enough for about 15 seconds. Then you needed to press the switch down, so that the water went directly to the bath. After pulling the switch up again, it was warm again for another 15 seconds. It was not only in my room, as some of our group described the same thing. One day I showered after 11 pm and then it was OK. Also, the air conditioner/heater was quite noisy, but you could not switch it off really, because the heating was needed in the beginning of March. And the drinks froze in the fridge, no matter how I tried to regulate it. Other than that, everything was OK.

clean. very large room. excellent staff! good coffee!

the bed pillows could use an upgrade, they were a bit hard. but that’s all

I love the lay out the location and how quite it is.

there was nothing I didn’t like.

Location and price

Very dated room. Stained couch. The shower had so much water pressure it over sprayed the whole bathroom. Literally water everywhere. Fire extinguisher as hanging by a wire from the ceiling We have stayed here before and it has been ok for what we need. This particular room was a lil bit worse than usual 😕

The suite was excellent for the price, good tvs, comfy bed and great water pressure.

Very dated furnishings and old. Sort of Mad Men vibe.

Booking.com actually was the main problem. They promised upgrade. They didn't do what they promised and when I called they didn't do anything about it.

management was so rude

treatment of management, treatment of who work at reception ..

location

needs updating

the location

it needs updating

clean, price, and location with shuttle to airport.

A suite for 6-8 people (as advertised) only had 3 beds and no pullout couch. Room only had one bathroom for 7 people to share. the bathroom only had 4 towels and 4 washcloths for a suite.

location is great and close to everything I need to be close to.

the sofa bed is not to comfy. hard and needs to be updated. bigger TV and a channel guide or how to use the tv. I upgraded to Executive suite & was told due to upgrade breakfast was not included , which was confusing because I UPGRADED, to get better room & better amenities, but instead got not so much of an upgrade I guess.

Nothing about our stay was what we expected.

The room was so old outdated, not soundproof at all, was up all night due to traffic and a huge gap under the door and on the side you could literally see into the hallway. Things were broke, an entire chair was missing out of the room the bed had broken springs all over in it. The stay was awful. The place was so run down. Would never stay there again.

The front desk lady was great. Ice machine worked great.

My room smelt like a dirty hat. It stunk. I used a whole can of lysol to try and kill the smell. The mattress was broke down and so uncomfortable 😫. For this being a disabled room, I was very disappointed, the chairs were both old with stains . The carpet was stained as well. The fridge was not cold, had to get ice to keep Mt insulin cold over night. The heater turned off and on every fifteen minutes, it was very loud as well.

spacious, convenient

snow

Executive suite was very spacious and affordable (they had no conventions the weekend we stayed). Staff was friendly. Although not advertised, breakfast was free for Genius members.

The property is dated. Also, the Bookings.com description says there is an elevator, but there is none, and the split-level design means there are stairs to climb no matter what room you have. The mattress gave me a backache.