Beautiful inside. Huge room and bath. Spacious shower. Comfy bed. Great polite staff. Free newspapers in lobby. Free water in lobby. And maybe best — early check in at about 11am was wonderful. Thanks.

Hallways way too cold, on third floor anyway. Took too long to get hot water in bath sinks.

Property very elegant and pleasant

We loved everything about this hotel and we will definitely be staying again 🥰

We loved the study room, and going to the Davenport, they are a great band! Also the courtyard was amazing to rest in.

We tried to get dessert at the bistro but they would only seat you if you were ordering dinner. I would understand if they were full but it was late and maybe half full.

Restaurantes and public areas too cold

I loved the overall cleanliness and ambiance of the hotel. The staff was super accommodating. The younger door man with the glasses was really helpful and nice. The beignets in the lobby were also amazing. The bartenders Brittney and the man that works with her were super knowledgeable about the cocktails and local cuisine.

I was very upset that the pool was closed TFN and it wasn't mentioned on the website. I really wanted to swim and that would have changed my mind about booking my stay there. I wish I was notified in advance. I also didn't like the fact that my welcome card in my room was addressed to someone else.

Did not eat breakfast.

Everything

Location. I only interacted withe 3 people. The front desk manager?. A waitress and one bellman. The concierge made no arrangements, she only gave me people to call. We had NO AMINITIES in the room. I spoke to a friend who stayed in one of your facilities and she said that EVERYTHING was in their room. No coffee, tooth paste packets, no ironing board, no water or ice. We had to call the front desk for everything.

Read what I liked. I don't feel like typing again. Liquor was the only thing that was in the room. I know that you don't run the taxi service, but the driver did not get out of the car. He clicked the button to open the trunk and clicked the button for the doors. There was no bellman to put our bags in the cab or bring them into the hotel. We had to call and ask for ONE 1 milk for coffee. It was a tip trap. I saw 1 bellman, one restaurant manager, one waitress, 3 desk clerks. 6 staff total. My friend stayed at Amelia Island FL and the room was stocked with everything. We had 2 robes and maybe 4 towels and4 washcloths. We h ad to request toothpaste. I Don't pack tooth paste when traveling to stay in a hotel. The concierge must have worked from her home. She didn't book anything for us.

great location staff friendly room was beautifully decorated and clean

parking wasn’t free, breakfast buffet was pricey

wonderful staff

nothing

I didn’t like the breakfast I got sick. The staff let me and my wife eat free on Friday since it was our anniversary which was very nice but me and my wife got sick 🤢. The staff was extremely nice and helpful. Although I did get sick. I would visit again

Got food poisoning from the breakfast couldn’t really eat anything while I was there. My room also was freezing and the thermostat kept changing back to 60 degrees. The room was extremely cold and got a cold while I was their also

the bellmen were super helpful.

a small caveat with a staff member.

Excellent service and attention to detail. very clean and comfortable room