Comfort Inn & Suites Lawrenceburg

I was impressed by the incredible helpfulness of the desk agent, Ashley. We had an issue with you - booking.com - at the checkin and Ashley went far beyond expectation to resolve the issue in my favor.

snafu with payment through booking.com; agent contacted booking.com - but b.com could not respond directly. I contacted b.com, they tried, then informed me Comfort Inn said they could not give me a room when Comfort Inn had already given me a room. It seemed to be untrue at worst, and inaccurate (or careless) at best.

Breakfast was very good. Staff very friendly. Room was very spacious anf comfortable beds.

Check in was easy and the breakfast offered was nice.

The hotel room was extremely humid. We had other family stay in the hotel in other rooms and they experienced the same thing. I kept waiting to find mold due to the humidity it was so bad.

The hotel was in close proximity to the Creation Museum which was good for us.

The hotel was nice but I have asthma from my allergies which include dogs, cats and molds. I requested a room that had no pets and was assured that I received one. However, the room smelled like a wet dog. I am sure it was from the carpet because otherwise the room was perfectly clean. My asthma kicked in so it was hard to breath. I realize that you want to accommodate people with pets but there are a lot of people who are allergic to pets as well. I ended up with an upper respiratory infection so I will not be able to patronize the Comfort Inn any more in my travels. But in yourr defense you are just one of many hotels who cater to those with pets.