Nothing really

Hot water was off the entire stay Room smelled like cleaning supplies Just all bad Tv channel didn't work

It's like staying in a slum, the website lies. Hallways smell like dog and piss, disgusting

Cleanliness

There is no breakfast.

Ice maker doesn't work. Dishwasher doesn't work. No chairs in the room. Light over the cooktop is broken.

Nothing

Have the room Priceline allowed me to book available. More staff.

I didn't have to sleep outside.

False advertisement. I booked a room for 4 adults and 1 child and after they took my $1850 cash. Then they tell me all of us can't stay in the room. When I said no problem, they say no refunds. Then they handed me a list of rules and tell me that they run a tight ship and i break any rule they will kick us out, and of course no refunds. Then they proceed to tell me that it's $2 extra for clean linen. The room was in disrepair, broken door lock, broken key reader, parts of the room laying around. The refrigerator smelt bad, and No phone. All day all I could hear was a dog screaming and wimpering. When I asked about it they told me it was being kennel trained. I didn't dare complain about it because it belonged to the lady that worked the front desk, for fear she would have us thrown out. One day her children decided to have a door slamming contest for 10 hours. When you walked outside the workers amongst other people would stand next to the door and smoke. Also there are vagrants wandering around the parking lot. The parking lot was disgusting, there are dirty diapers and random household items everywhere. Worst experience ever. I'm never staying there again and I'm never using booking.com again.

the location

it wasn’t comfortable and I had to get a different room because the first room was dirty and the first room wasn’t never clean or looked at and someone said they don’t know why they keep putting people in the room and the second room was dirty a bit and the bed wasn’t comfortable and it heard and they didn’t do good at all with there job as house keeping

my room was filthy there was a can of molded food in my room hidden under the heater. They wouldn’t give me my money back for that. the website had false advertising, when I got to the property to check in I check in, and two days later they came out of no where with all of these extra fees that weren’t included in my price. the staff was very rude and unprofessional and used profanity towards the guests.

everything

everything