convince to the highway

smelled like smoke TV didn’t work people cruising the parking lot just didn’t feel safe at all

The staff was friendly

There was no pool The room smelled terrible The carpets aren’t flat or clean

The door frame was very damaged looked like someone broke in to it. There was chewed gun stuck on the wall and feces all over the wall by the bathroom. Absolutely disgusting! I had to ask for a refund and find a different hotel for my family. The staff was very rude and the manager was worse!

The shower was dirty when we got there. The manager was rude The next morning when we told him it was dirty. He threatened to call the police but only sent staff to clean it instead of switching rooms.

Price

Cleaner rooms

nothing

tv didn’t work, tub all chipped, noisy

The cleanliness was our issue. The shower curtain was covered with mould at the bottom and it did not appear that the tub had been cleaned and the bathroom floor was not clean.

The person working the front desk did her best to assist us despite clearly not being given an appropriate level of support by the management of the facility. Her efforts to assist were literally the only good thing about the location.

The facilities are run down, with trash and debris everywhere outside of the rooms. The room we were given was heavily smoked in despite supposedly being a non-smoking room. We had requested two queen beds and would have been given two twins had we chosen to stay there. Due to the horrendous condition of the room, we attempted to get another only to find out that the hotel had overbooked and had no appropriate rooms available to us (unless we had been willing to sleep in a broken bed and not be able to take a shower due to a missing shower head in another also run-down room), forcing us to find lodgings elsewhere. While we acknowledge the hotel does not have full control over their customers, there were multiple individuals in the front desk area behaving in an aggressive manner that created a sense of unease and insecurity. We are still awaiting a refund of our payment through Booking.com and are very dissatisfied with how difficult it is to get a refund for a situation that was clearly at the fault of the hotel, as the hotel claims it is a Booking.com issue and Booking.com claims that it is an issue with the hotel. We do not recommend staying here under any circumstances.