Nothing

This hotel is trash! I made reservations a week in advance. Friday, February the 24th, the day I was supposed to check in, I called them at 5pm to tell them i would have a late arrival that night. I was told no problem. At 10:45pm I called 40 miles out to tell them i would be there in a few and was told that they had no more rooms. The clerk said she was waiting for me to call since 3pm because the cleaning lady left at 3 and didn't clean my room and other rooms. I explained to her i had my whole family in the car and needed that room. She said I never called them and she had been waiting since 3pm to tell me and 4 other people they had no rooms. And i should contact booking.com amd tell them not to charge me for a no show. And maybe another Extended Stay had rooms or maybe not. Terrible service and horrible experience! I wouldn't send my worst enemy to this place. E. Wilkins

not much

it’s was outdated, old carpet, furniture, etc. too much cleaner and not washing that your shoes stick to the floors.

it was easy to find

it was dark inside the room and looked dingy

Free coffee

The smell of my room and rudeness of management

Nothing. We were very uncomfortable. Lots of bad issues.

Dirty, dead bolt on door didn't work, no towel or tissue holder, u professional working there. No customer service. Not to friendly. I wouldn't recommend this place for anyone.

decent for price. good location. staff was friendly

needs updating.

The location

The elevator was very rocky and stayed on 3rd floor smelt like marijuana as soon as we got off elevator

nothing

smellly, dirty, hairs in the bed

Room size

No smoke detector, ( just wires where 1 had been,) or bar lock on room door. Only 4 wash cloths & 4 hand towels. My husband went to ask for bath towels, the woman acted suspicious, asked if he was sure. Said they don't provide towels unless exchanging dirty for clean. But then gave 4 bath towels. MIssing electrical outlet cover by bed. No glass shades over light fixture above desk or bathroom. Missing drawer in chest.Curtain missing hooks, top corner hanging down.Bathroom faucet hot/cold backwards. Kitchen. dishwasher, cabinets, side of fridge all dirty, sticky. Large red stains on carpet. Telephone had no receiver cord. Monday morning 10am I called the front desk from my cell phone. No answer. I left message asking for late checkout. I called again at 11, & spoke to a woman who said we had till noon. I advised my husband was having bac k problems but we'd work as fast as we can. I just had my knee replaced, walking with a cane. Not allowed to lift more than 10 lbs. About 11:30 a woman knocked asking when we were checking out. I advised noon. A few minutes later Jeff went down to the front desk to ask for the cart. No one was there so he took it. He loaded it and went thru the lobby to the load the van. . No one was at the desk. Upon returning, there was a man wanting the cart, so he let him take it. Still no one at the desk. He came & got all he could carry. I was waiting with my service dog, and 2 items left, it was 12:30 when someone pounded on the door & demanded I open it. I said just a minute, I'm comng. She yelled No, you open it now. I yelled back, I'm disabled, give me a minute. Opened to 2 women and maint man. Women yelling that I was to be out at noon, I advised Jeff kept trying to let them know our progress. She lied stating she was at desk all morning and they're charging me for another day-maint offering to help me. Women still taunting me as I left thru the lobby.

Had roaches

Had roaches

People on the front desk very friendly and the do the best.

Elevator did not work, they put us in the third floor, we are 60 and 64. Hall and stairs are have not seen a mop and a broom in weeks. They really stink.

Friendly staff, comfortable room. Great for a weekend getaway.

No

Everything

Refrigerator, TV selections window opens oven.

Cigerette Smoke in halls and came in room. Noise of music at midnight.

Comfortable bed.

They overbooked our room so gave us a smaller room with fewer beds with no notice. There weren’t enough towels. One lamp had no light bulb. The bathroom light fixture was broken. Absolutely no amenities at all other than a bar of soap. The washcloths were dirty.

The staff was nice and tried to help

The room smelled like urine