Location is very nice, it was a quiet area. Right next to target & health food store. Quiet hotel, check in was fine and easy. No complaints on my end I've stayed in worse extended stays across the country! All I want is a nice night of sleep & we got that for an affordable price being it was a holiday weekend. Thank you!

It was fine, some minor dings on walls & kitchenette area but everything was useable and fine.

My wife is handicapped - in a wheel chair. I asked for a handicapped room with no stairs. I received a confirming email saying that all my needs would be met. After driving from Albuquerque, we looked forward to checking in and resting a little before dinner. I was much surprised when Jeannette told me we were assigned to a 2nd floor room, non- handicapped, and there were no elevators. She said she couldn't change the room assignments as they were set by her manager and there were no other rooms available. After standing around the lobby for a few minutes she said she had an idea and off she went. She remembered that she had assigned a handicapped room to someone who didn't need it. I wasn't present for the "how" part but Jeanette got them to change to the 2nd floor room. Bingo - we got our room. Jeanette should be recognized for showing initiative, while the person who assigned the rooms and created the confirming email should be alerted as to the trauma they caused us and Jeanette.

located close to Super target, chic fil a, strip club and many other places

Nothing

Non smoking room smelled like an ashtray. Toilet didn’t work. Room was extremely dirty.

Came in at 9:30 and was told they couldn't get rooms clean and there was no room for me. I asked if they could help find a room elswhere snd got a blank expresdion and no. I asked if thry knew other places and got same blank look and no. WORST EXPERIENCE EVER!! NEVER BOOK HERE!!@

Came in at 9:30 and was told they couldn't get rooms clean and there was no room for me. I asked if they could help find a room elswhere snd got a blank expresdion and no. I asked if thry knew other places and got same blank look and no. WORST EXPERIENCE EVER!! NEVER BOOK HERE!!@

Location was nice, most of the staff we interacted with were very nice.

At check in we could not get anybody to come to the front desk to help us even though we heard several staff in the back office chatting. We called several times and nobody answered the phone, tried to politely yell back with no luck and finally yelled back a bit more aggressively and probably annoyed the person that came out It was 1:45 and we were told we could not check in until 2:30 at the earliest even though there was plenty of availability. Annoying but fine. We were placed in a room right next to the office, the floor was extremely sticky as if the wrong type of cleaning product was used (we didn't complain about this, it was a long day, but we should have). Realized next to the office the door would continually keep slamming into the office and within the office area itself, this went on until 11 or 12 and started again at about 5 or 5:30am. Called at around 11 to ask for a switch and was (politely) told only a manager could make the switch in the am but that the person I spoke to would try to keep it down. Only there for one night so this didnt help at all, barely slept, floors were gross, maybe it was a fluke but it was a crappy overall experience and I would not return as I typically have great experiences at other hotels with similar prices in Denver.

I was double charged. I was suppose to be be reimbursed for the 1rst 2 days and charged for a week. I've called 4 times and nothing has been resolved.. my brother was in the hospital for 9 days. And to be charged double is just not right. I am very disappointed

Inefficiency of staff.. they still have not corrected this.

location

Room, carpet, bathroom dirty