Drury Inn & Suites Phoenix Happy Valley

The food and location were excellent! very inviting and a lot of great choices to choose from. Clean and very inviting!

I was charged for 5 days but i left at 3 am! I also left ky charger to my watch and called as soon as i got home. Staff said they would check and call me back either way and no one did! I called back myself and it was not found

The hotel was excellent. The food that the service management was very helpful. The young lady at the receptionist helped us with every question we asked I would recommend the hotel to my family and friends.

That’s the only thing I did not like was that the pool was being serviced or it was closed I did want to enjoy spending time at the pool

The pool and gym were nice. The kids loved free popcorn and soda. The room was very clean.

The kick back dinner service was extremely chaotic. Need a menu update. Fajitas and pulled pork are just okay. The bartender was extremely rude and condescending. I had at least three negative interactions with her that were all unprovoked and uncomfortable.

I really liked our bed. It was soft and comfortable. The pillows were great too!

I didn't like the fact that the one bedroom had an air conditioner only in the bedroom and not in the living room. It was constantly hot and uncomfortable in there. I was grateful that I was able to get a box fan from the front desk to try and circulate the air. We had to keep the AC unit at 65° just to get any cool air into the living room so our daughter could sleep and hang out. I love the breakfast that is served in the morning but I only saw one gal with a bad attitude, cleaning the dining area the first day of my stay. The other morning...crickets!People act like savages and are so messy. As they are serving themselves food they are making such a mess and leaving their trash by the food which, I'm sure, creates frustration for the employees. This was one of the dirtier experiences I've had at Drury Inn and Suites. There was an extreme amount of children and teenagers present. I am assuming because of the Hurricane water park that was the reason. Nevertheless, children should not be allowed to serve themselves unsupervised. I witnessed a boy that had to be about 11 or 12 years old coughing while serving himself potatoes and then again at the sausage station. When did it become okay to just cough without covering your mouth or turning away. I know this is no responsibility of the property, but it seems that people should practice personal hygiene before entering a public space especially when it comes to food handling. We will not be staying at this location again.