Facilities were super clean and staff were amazing.

"Systems down" the entire stay meant we needed to be let into our rooms every time we had to go up to the room (room keys didn't work). Internet was poor and intermittent. One pool attendant working the entire kids pool meant I had to chase them down to place an order for food and drink. Staff seemed just as frustrated as we were. Arcade could only accept cash. Just a lot of frustrating moments for an extremely expensive hotel

The pools were the highlight. I believe they have 4 pool areas plus a lazy river. The restaurants, especially David's, were phenomenal.

Rooms were very comfortable but humid. Not sure what the fix is, but a dehumidifier is needed.

I've loved staying at the Omni before. Nice hotel.

The "Villas" or new buildings of room are sold as upgrades but they are underwhelming. Those rooms are VERY similar to a Holiday Inn Express. The main hotel building is definitely the better option.

The amenities were great!! Staff was great! Sake in the gift shop was great and soo was the sales lady We were there for business and pleasure. Sadly, my husband lost his belt a and it did not come up in house keeping.

The escalator was not working. The property had days to fix it before our convention started. It was inconvenient for our group to go around the property for the elevator every time they needed to go to up or down.

Easy place to just hang out.

My wife. She is limited to walking so it takes awhile to get around 😀. Ha ha ha 😂😂

pools were amazing, fireworks new years eve were great.

paid extra for the balcony view of the parking lot, balcony was small and uninviting, not a nice place to sit out on. The main italian restaurant was very poor for a five star hotel. We had dinner there news years eve and it was awful. Other food options were limited for the resort size.

Good location

Best customer service came from the Valet and concierge in my building.

facility’s were great, pool / bars / restaurants

the rooms had no drawers suitable for putting away t shirts , underwear , shorts , socks etc. really need to rethink cupboard space as it’s very poor