Kelly and Colleen were amazing and super friendly.

A better breakfast would be nice for the price, but I was grateful they had something vs nothing.

The facility is old and needs updating. The entrance has no weather protection and the doors are not user friendly for entrance.

ONLY COFFEE Aviable nothing else

When coming back at end of day to check in ,no one at at desk had to YELL HELLO the girl came out looking like we woke her up Happened both nights we were there

I was tired. Bed was comfortable to sleep. Room clean, Everything neat. Plenty of towels for my family. Water nice and hot. Hotel is more for people who stay longer, for it has kitchen you can cook your own food.

Small viewable thing like the hooks in bathroom need fixing, Only one garbage and its only in bathroom. Not to many soap if you end up forgetting it at home. Have to ask for it. Also was stated in booking that breakfast was included. Its not a continental breakfast, not even a breakfast at all. Its not for you to serve yourself, its located behind the front desk, 2 item per person. Small muffin, oatmeal they make for you. I have kids they don't eat that, have to go get breakfast. And even if you had a kitchen, I was not planning on make it. I travel to many hours for it and was not staying long.

Kitchen

Waiting for the elevator

It was very good for such a short stay. I got the full kitchen as requested. So i am very happy for that.

Needs to be more modern.

the morning front desk person was sweet and helpful

the night time front desk person was rude and didn’t want to help. the roof was falling in and the rooms were dirty.

Jess was an exceptional host, comforting from the moment at check in and out.

No pool.

No breakfast due to Covid

The Wi-Fi was not great at all.

I booked my room with booking.com and there was a pay now option, I chose to pay now, when I got to the property I was charged again and the clerk insisted there was no pay now option. I got a representative from booking.com on the phone after difficulty to verify this and refund my charge, unfortunately I won't have access to those funds for more than a week, which meant I didn't have enough to make a purchase I planned on making at midnight!

I was charged twice because of the pay now option, I don't care who's fault it was this situation still caused me a major setback which was totally unnecessary and I would like to be compensated somehow for the issue.

Adequate lodging. Staff is respectful. Advertised in Bookings.com as serving breakfast but they are not supplying any food. You have to ask for a coffee pot. They have a good Covid policy but please note: Their other hotel on the same street is serving breakfast.

Blankets are very thin. I had to run heat at 86 degrees to get warm enough to sleep. No breakfast ( advertised in Bookings as serving breakfast). Doors are not automatic..not even a handicapped button. No tv remote.

location

I liked the location of the hotel.

Rooms were very dirty. Couldn't count the amount of stains in carpet. Went to open the oven and handle was covered in oil/grease.