Easy to access from the freeway

Staff was good.

the hotel is out dated. The rooms smelled bad. Hotel was expensive for what the rooms looked like

The hotel is in a great location downtown by the river.

Some of the facilities, like the bathrooms can use an upgrade.

Staff was very friendly.

Nothing

I love how easy access I had to the river walk and a step away from the downtown area! You won't find another stay with such a fun indoor pool area along with the arcade room. Breakfast was relaxing in an open dining area.

I can not honestly say there was anything that would be cause for a complaint or a dislike.

The staff was awesome. The concept of the hotel was good, just not executed well. There were signs they were renovating. It sure needs it...

Very old, rundown looking. Carpets are nasty. Pillows are rocks. Bed feels like sleeping on a cot. Gave me migraines and back pain. Not a relaxing vacation. Bathroom had some kind of weird leaking pipe in it. Tub had rust stains which made it look old and nasty. The shower head didn't work correctly and hardly any water pressure. Very cramped shower. Towels were old and worn out. Leak stains on the ceiling. Just overall old and gross. Definitely not worth the price.

I really enjoyed how kind the staff were. Everyone was very professional.

When we got to our room it smelled like chlorine. Other than that I didn’t have any issues.

We have loved this property for years and years. We have been able to witness the changes and improvements taking place. The front desk, service staff, and food service personnel go out of their way to be EXTRA helpful. The outside areas, taken care of Nickia (I’m not sure of the spelling), a little red haired lady, has been transformed into an awesome landscaping miracle.

There is nothing that stands out that’s wrong with this property. EVERYTHING is continually being considered for improvement.

Rooms were clean, staff was great, check-in was easy, pool and game area were great, bar and food was excellent! We will be back next year!

Can’t complain about anything.

Everything and everyone was fantastic! We will definitely be back!

There wasn't anything I didn't like.

We always stay here when in San Angelo. The staff is wonderful. and the hotel is located close to where we need to go.

N/A

When people were smoking outside it leaked into the room via the wall unit.

The front desk staff were very friendly and helpful.

I requested a room for 4 people. I expected a larger room with 2 queen beds. Instead it was a really small room with two full beds. Everything was okay but crowded. Also, I did not try the breakfast because the chlorine odor was so strong that I knew my food would taste like chlorine.

Checkin was fast, the rooms were clean and very comfortable. This is an older hotel that has been updated carefully. It is simple, efficient, and located in the heart of town.

Being an older hotel, noise creeps in. From other rooms, for people walking past your window from their cars. But those were minor disturbances and there wasn't anything otherwise to complain about.

Breakfast

Small room , no shower curtain, yellow stains on the bathtub, no iron .

good location

older and a bit run down. Skimpy older towels only two of each. no luggage holder, no clock, dirty coffee maker

pool area is amazing for kids. restaurant and bar over look the pool good food. great service.

location

dirtiness

The staff were very friendly and the restaurant was very welcoming after a long journey.

The pictures online definitely seemed a bit deceiving. The room was tiny and very dated. The room was not very quiet. Our kids loved the pool - so that was a definite positive! And the food. Just wish the pictures had conveyed the premises more realistically.

my son was in a tragic accident and put on life support. the hotel took care of me so that I could be present for him. made sure we were on the bottom floor by an exit for any emergencies that may come up during the night and without question extended my stay so that I did not have to worry about where I’d lay my head down at night. I could never thank the staff and management enough for this.

nice

bed was hard , no hot tub , samething to eat at breakfast,