Hotel St. Michael, BW Premier Collection

Everything

Very noisy from traffic

Clean, professional and courteous.

NA

Beautiful old building

Nothing

Comfortable room despite its ridiculous small size. Nice bathroom. Bartender downstairs made very good drinks.

Everyone we talked to at the front desk was completely frazzled about their "new computer system". Obviously not enough training was given. The lady at the desk around 10pm was rude. We spent some time at the bar downstairs late pm. The setting looked great but the music was too loud to allow ANY conversation. I ordered a plate of hummus. After 30 minutes waiting for it, they presented me with a "glob" of something that was not hummus. They obviously had ran out, and instead of telling me that, they made up their own version and it was not edible. Fan in the bedroom is way too loud.