Motel 6 Wilkes Barre Arena

There was none

No am offers in food, delays or errors in person check in, online check in and returned weekly customers not recognized as such. Employee st counter stayed she was new but seemed knowledgeable with the computer, argued with ba customer asking for access key to her room with the report that person had one or didn't need another before an exchange and a computer check. Must have been 4 or 5 parties witnessing this. She finally asked for patience and tool first cone first serve. , and acknowledged Prices and differences .

The location was close to the Arena.

Nothing

Breakfast? I probably missed it.

Just the cleanliness wasn't good at the kitchenette, bathroom was good.

Surprisingly, the room itself was very clean. Based on the condition of the check-in area and the hallways leading to my room, I wasn't expecting the room to be as well maintained as it was. The gentleman at the front desk was very friendly and welcoming.

The outside of the hotel was littered with trash, and there were groups of people hanging out and smoking in the parking lot that guests had to walk through to enter the building, they were out there every time I came back to the room. It appeared that many people were living at the hotel on a long-term basis. There were people hanging out in the hallways throughout the night, they were loud and the smell of weed was over whelming. The lobby was dark and unwelcoming and looked dirty, there were vending machines, but they were completely empty. As I walked toward the elevator, I noticed a large fan in the hallway drying the carpet. There was also a strong musty smell throughout the area. The room itself was extremely small, with barely enough space for a full-size bed and a mini refrigerator sitting on the floor in the corner. While the room was surprisingly clean, the bed was an old spring mattress placed on a platform and was extremely uncomfortable. Based on the condition of the exterior, lobby, and hallways, the overall property felt poorly maintained despite the cleanliness of the room.