Nice decor, perfect location and front desk staff was wonderful

The front entrance was a little hard to spot

Staff were friendly, helpful and courteous. Location is excellent. Fitness center was reasonably equipped and spatious with shower, toilet facilities and drinking fountain.

water pressure in shower was too low - can’t remove the residue of soft soap. Air could use more humidity. Price was expensive compared to other cities but similar or better value than other hotels we have stayed at in Denver. Denver is ridiculously expensive.

Location

No early check-in

The location was excellent

Near desired location

Initially 2 wrong rooms. Cement ceilings. No available information for parking

Great location to the train and Coors Field. Room was GREAT, loved the loft feel.

Great location from union station. Train to airport just across the street. Close to coors field

I requested a room with two beds. Hotel said booking.com did not request a room with double beds. The hotel was sold out. No other rooms were available so I was informed. I checked the hotel website and it showed rooms with double beds available

The rooms were nice and supplies were good. The lobby is festive and the reception staff and the new valet (in particular) were very friendly.

The lack of room service was a dissapointment so we went for an (expensive) Uber eats. Interestly, a family member in another room had a card that indicated there was room service with the restuarant next door, but the receptionist told me there was none. I feel the cost of the room at nearly $400 was quite high (two beds in room) given no restaurant or room service and we were not told of the breakfast credit so went out to eat and paid breakfast.