Waffles were great as always, no salt to be had for the eggs. Everything else on point.

Distance to BOK

THERE WERE BED BUGS

Breakfast was good. A nice area for dining. Staff was wonderful. Victoria was so helpful before our trip with parking information and at the desk when we arrived. Stephanie was a reassuring presence and we truly felt she would be there for us if we had any unmet needs (which we didn't!). We chose the parking garage option and it was great. Safe and secure.

We have no complaints. A very good experience. The location can't be beat if you are attending an event at the BOK, which we were.

Everything

Too much chlorine in the pool

Great location

The bed was extremely uncomfortable, it was truly the worst I’ve ever been on

Large, Clean and comfortable room. Friendly staff. Great location with easy access to BOK center across the street. Parking was next door in a nice parking garage. Wide spaces for easy parking.

Wi-Fi was slow. Foot rest in shower was broke. A couple of our towels had light black stains on them. We didn’t use those because we weren’t sure if they were clean.

The location

Having to pay for parking is a bit ridiculous

The staff was friendly until I told them about the bedbug on my headboard, after which they made it seem like I brought the bedbug to the hotel. Not a great feeling. Also breakfast was meh.

We dropped our bags off early in the room and went to our nearby event. When we came back and laid down to relax on the bed before ordering dinner, I noticed something crawling on my headboard. It was 100% a huge bedbug. I trapped it in a cup and took it to the lobby to request a new room, and the desk person acted disgusted as if I'd brought her my own bedbug as opposed one chilling in her hotel. 🙃 I was given a new room on a different floor. No apology. Just a weird aloof sort of "I can't believe you'd bring a bedbug into our lobby" look down the nose. I'll not be staying at this hotel again for SO MANY reasons. One being the bedbug and the need to disinfect everything I took on the trip with me, another being the way the staff handled the situation...the lack of a genuine apology or any sort of explanation about what would be done. I don't know what I expected them to do, exactly. But I certainly didn't expect them to treat me like The Problem.