Nice room and good view of the city from the hotel.

I liked everything.

Friendly staff and super soft and comfy bed and pillows

Can't think of anything

standard is high and food is amazing!

pricey

After some discussion, we were able to get free breakfasts to partially make up for the closed pool (see below). Other friends preferred to get a room upgrade. We are grateful to the hotel for this concession, but would still have preferred to have the use of the pool!

We particularly chose the Stanley because we had been told how lovely the infinity pool was. We were extremely disappointed to find that the pool was closed for renovation both before Christmas (when we arrived) and after New Year (our second pre-paid stay). We have been told that tiles had been falling off the pool walls for some time, due to shoddy initial construction, but the busiest time of year is not the best time to choose to close the pool. Toiletries in our bathroom were not regularly replaced, neither was the coffee and powdered milk. By the way, the Hilton provides a miniature carton of milk in the fridge, which is what could be expected of a first-class hotel.

The service was amazing

There was no update to let me know that the facilities were under construction/ closed.

Very convenient location.

Everything about the hotel, the food etc

No, everything was fine.

world class standard id say and I won’t resist another stay

everything is up to standards

Accessibility, comfort and nice staffs

nothing

We had dinner at the Green Haus cafe and had the worst dining experience we’ve had in a while, especially if we are paying for a “fine dining” experience. 1. We were charged full price for a premium Cabernet Sauvignon even though we were served another bottle not listed on the menu and averaging $15; 2. We opted for grilled lamb and steak off the menu, which came out cold; 3. The steak was meant to be medium-rare but came out well done, and when returned it came out fridge cold on the centre despite a nice crust - it was inedible; 4. All the while the staff tried to force us to pick some salad from the buffet as complimentary however it’s not what we wanted, if we did we would have done so in the beginning. They even tried to make us accept a bowl of chips (that’s not listed on the menu or on the buffet), which was a bit insulting to say the least - for some context, we are out-of-towners and looked meh because of a full day of travelling and meetings; 5. Even the manager had no words after his staff stuffed up the same guest’s meal twice so was kind enough (and rightly so because it wasn’t eaten) to take the steak off the bill; 6. We asked to have the bill charged to the room and informed that we’d be taking up our concerns with management upon checkout the next morning - an hour later they called the room to say they didn’t charge for the wine. Overall it was nice to get out of a small town and treat ourselves to some civility before going overseas however I guess we had set our expectations to high.

well positioned next to an excellent shopping centre. very safe.

nothing

- the rooms, very comfortable and clean nice view.

The hotel is connected with the VISION City shopping hall and making shopping easier

close to the victim of the shopping mall and government centre business district.

bed

food was terrible overpriced atms didn’t work

property was beautiful! very welcoming to Papua New Guinea. Staff were understanding. Room service was great.

we had a tv that didn’t work. but got moved to a room next door

Staff in breakfast dining area , the lobby/ reception and in the rainforest cafe were all very courteous and helpful as were all security we encountered. The rooms were very comfortable, the food was delicious and the coffee in the cafe was spot on.

Our spa treatment was unfortunately cancelled. Next time we will book further in advance.

top rate facility very well appointed and maintained. excellent restaurant for breakfast.