Hotel De La Paix

Location, parking inside hotel, staff.

Breakfast not very good Rooms old.

La posizione e la gentilezza e disponibilità dello staff.

La colazione per un quattro stelle (specie paragonata agli standard italiani) poteva essere più curata

La tranquillità , il personale, la pulizia

Niente da dire

Room was spacious, something expected for the money we paid. Breakfast was meeting the average level. Location is OK, just 7' walk from the Paradiso boat pier. The Bar was nice.

We paid for a lake view. However, our room was not facing the lake but a side road. We had to be at the balcony to have the view of the lake. Bathrooms were clean but renovation will be welcomed, at least at this price range. We parked our car at the Hotels front door parking place. Our car was damaged by another car whose driver just left without leaving any note. We immediately addressed to reception and requested them to check the security camera they had at the main entrance. They advised that the camera was not covering their parking space (just 3 meters away from the door) and that it was not their responsibility. We asked to talk to the Hotel Manager. They told us that she was not there. We asked to at least talk to her over the phone, they advised that it wasn't possible during the weekend. We asked for a certification from the Manager that the camera is not covering the parking area. They promised to send it "first thing Monday morning". Till now, Monday noon, we haven't received it. For a 4 Star Hotel that is unacceptable. During arrival and departure there was not valet service for the luggage.