La ubicación

El mal olor de las habitaciones, me asignaron una habitación cuando hice check in, desde que entré se percibía un mal olor, abrí la ventana del balcón para ver ver si se iba, después de 30 minutos pedí mi cambio a otra habitación, me dieron otra en el mismo piso pero el olor era el mismo, un olor como a cañería

La ubicación y la comodidad .

Que no sirve el elevador.

nice property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and the restaurant inside the hotel had good breakfast options.

could do better with housekeeping

Instalations like the shower head were put together with electrical tape, and rusty. Inside the room was clean and nicely put together. Bad wifi.

Bathroom installations were not so good. WIFI almost none.

Place is around UDLAP and Cholula's pyramid.

The hotel is fine and rooms are big, but it needs to be cleaner.

- well kept; rooms and public areas - functional electrical outlets in room and in public locations for charging devices - staff very helpful for requests regarding hotel and requests regarding nearby facilities (e.g., banks, restaurants, pharmacies, historical sites, etc.) - convenient location to historical sites

- restaurant not 100% accessible: main entrance to restaurant has a steep step up followed by a steep step down - room keys had to be reprogrammed several times during stay

location

it wasn’t 4 stars

Es bueno en general

No habia suficientes toallas y tapete para el bano