Vila deste Hotel

Position and common areas

Size of the room, there’s not even space to open a luggage, let alone 2

Myself and my wife spent our final five days of our South American honeymoon in Vila D'este. While getting to Buzios from Rio isn't necessarily the most comfortable journey, our stay in Vila D'este was worth the wait. The views were spectacular, the rooms perfect and the location ideal. The staff were absolutely brilliant from start to finish and made our stay all the more enjoyable. We could not speak more highly about all at Vila D'este and would highly recommend anyone looking for a high-end stay in a perfect town to book here. Brendan and Róisín from Ireland

A slightly patchy WiFi signal in our room at times was the only issue we had; everything else was perfect.

Location

No parking

Breakfast is good. Restaurant staff were friendly. Location/views are very good.

Accommodation at Vila d’este was a disappointing experience based on expectations: on arrival, there was one small bottle of courtesy water in the room. We were told this was policy and further could be purchased from the mini-bar. Staff were aloof. No further water was provided when the room was cleaned each day. The coffee pods in the room were chargeable (and not genuine Nespresso as stated). The hotel directory offers a laundry service including itemised prices. In reality, clients are required to take their own items to a launderette 10 min walk and collect them later. You are also unable to purchase a glass of wine if in the public space by the pool. They only sell it by the bottle. We upgraded to a garden room (we stayed for 5 nights) which was spacious enough but the wardrobe was small and there were no drawers or shelves to unpack clothes. There are numerous flights of (uneven) steps to access the front of the hotel. Would be difficult for anyone with mobility issues.