Castanea Old Town Hostel

The room was basic but had everything we needed for a comfortable stay. The staff were very kind and friendly, and the location is right in the city centre, which was very convenient. We had a pleasant stay and really appreciated the friendliness of the staff and the convenient central location. We would definitely stay here again.

The main thing I would improve is the noise. The sound from the door locks of the different rooms, as well as the bathrooms and showers, could be heard quite clearly. There was also quite a lot of noise coming from the street, and unfortunately, the noise woke us up during the night.

Location was incredible! Right in the middle of old town with tons of bars and restaurants nearby

Lots of stairs to the entrance:)

Room was nice and comfortable with safe lockers, personal lights and plugs.

The beds were a little creaky.

The location

Someone, likely housekeeping, mistakenly assumed I had checked out and removed the sheets from my bed, discarding my belongings from the nightstand. I only found out through an email from the staff, casually asking if I had left early and informing me that all my things were gone. That message alone was deeply stressful. I immediately rushed back to the hostel, interrupting my plans, because they hadn’t responded to my question about the whereabouts of my bag. When I arrived, I was told it was an honest mistake and offered a pair of cheap earplugs as compensation, since mine had been, among the items, thrown away. This kind of oversight is not just inconvenient, it’s distressing. I hope the hostel takes steps to ensure this doesn’t happen to other guests.