Park Dedeman Bostanci Hotel

All was great.definetly we will come back

Nooo

Impeccable staff, clean room and good facilities.

very helpful staff and superior rooms. Thank you

n/a

The room i booked was big enough but also it meant to be big. The location is good The facility seem to be clean.

Many things: First of all, this is not the normal dedeman. It is the budget one which is next to dedeman hotel. Smells cigarette like hell! : the floor was non smoking floor but the whole floor and my room was smelling cigarette. I suffered from it my whole stay. This is not acceptable. When asked, they say some customers just smoke. Like what the hell? Put better detectors then! For sake of selling room, they tolerate these things. Non smoking room and floor loses its meaning. Room size: superior room was big but bathroom was very small compared to room size. AC doesn't work. They keep saying it is central system and will send someone, they couldn't fix. I ended up sleeping windows open, and since it is next to main road, it was very laud. Breakfast was not included, and if i wanted, i would need to pay 25 euros. That's crazy amount. Despite booking superior room, the first day, the room only had towels, unlike what was promised on booking com.. It was only second day when they put slippers etc. I asked for early checkin. They kept saying depends on availability, nobody informed me until i went there early morning only to find out they dont have rooms yet. In the photos, they have expresso machine, but the room doesn't have it.