The location was excellent - 10 minutes walk from the square Lots of shops and restaurants nearby. We walked everywhere Staff were friendly We just had breakfast on one morning and it was very good

Parts of the hotel could do with refurbish Worn carpets in places but all clean and bedrooms were large and freshly refurbished

I love old hotels with character. this had plenty. the courtyard lobby/sitting area/bar was great. And the location was terrific… close enough the the center of town to be convenient but outside the really touristy area.

10 minutes from main square, in a quiet area .Good breakfast selection. Relaxing atmosphere

it was beautifully decorated and felt tradition and authentic but still clean and modern - except the old part of the building seemed a bit tired.

The smell of drains in the old part of the building!

Beautiful property centrally located with fabulous staff

Liked all as above .The room was very clean and warm as we entered the room. Location as we had asked for .Looking out to the city street and the river. Breakfast ,plenty to choose from ,with bubbles .All of the staff were warm and welcoming .

Location and building itself

Carpets were so old and elevator didnt work

lovely location, very friendly staff and accommodating with a one year old baby

myself and my husband were able to deal with manoeuvring a buggy throughout the hotel, but with step access to the front and rear of the property it would make it difficult for some travelling with mobility issues, and this should be clear on their website also whilst the rooms appeared tidy, it was apparent thorough cleaning was not undertaken on surface areas and under beds as there was a large amount of dust accumulated in these areas which clearly had not been cleaned in a while. something to note, especially post pandemic

Location, and great suite

location. central and overlooking canal

nothing

comfortable hotel, loved its quirky character. Staff at reception helpful.

Staff at breakfast not overly friendly although efficient. Would have liked to be able to have the opportunity to have had simple room service for food as arrived late after 12 hours travelling and everything in Brugge closed.

close to inner city, parking close by, having a drink at the bar in the evening felt like being tended to in your own living room!

Charming period feel, sumptuously decorated but well appointed, good combination of modern comfort and a ‘back in time’ experience. lovely staff and good breakfast as well.

nothing

out of the way but still fairly close to centre

toilet area in the room was small would not be suitable for a larger person

The location was perfect and room was large and beautiful.

great location and large room

quite scruffy and run down room and hotel needs some updating period property which I get but needs some maintenance was way over priced Also

It's always a pleasure to stay at the Relais. Fantastic location and wonderful ambience.

Mini bar was empty.

flexibility and staff

Quite tired and needs freshening up Room 51 listed as a garden view room - very funny as only garden view from the bathroom... also not really a garden...

Everything was wonderful, even when the hotel is going through some renovation. The bathroom was huge for European standards and we really enjoyed our stay. The bed was super comfy and we had everything we needed.

The entrance needs a little TLC.