Fantastic! Appreciate David’s communication and knowledge. He made our rental easy, and we had a lovely time!

The resort is amazing! The staff is wonderful! We will definitely be back!

Fantastic

Overall experience was awesome. We originally were booked at The Bliss but were changed to the Grand Mayan at check in, not completely sure why. We had a ground floor 2 bedroom unit for my husband, myself and two small children. The space was great, tons of room, two bathrooms and main living room and kitchen area. We looked out to the golf course.. but unfortunately there's a road in between where the shuttle trollies are constantly coming and going (not quiet, or private). After the first night of listening to the trollies we asked to switch rooms and they promptly made the adjustment to the opposite side of the building looking out over the grounds and jungle. MUCH better. We were in building 12 which is about as far away from the main pool area and beach as possible. That is one draw back of the property, it is just so large that to get to the beach from our room was potentially a 3 or 4 min wait for the trolly, a 5 min ride and a good 8 min walk to the beach. It was OK, just a lot of wasted travel time and some complaints from the kids. There is a lot to explore on the property, iguanas everywhere, crocodiles, flamingos and sea life of course. We also attended the Cirque de Soleil show which was wonderful. Even our 2 year old was amazed and captivated nearly the whole time. We made our way through the restaurants which were all top notch. We really enjoyed Blue Fish, Nektar and Cafe de Lago for casual breakfast and lunch. The pools area slightly too cool for my comfort. The first few days of our visit it was very windy and mid 70's which made swimming almost uncomfortable. But the last few days it was calmer and 82 and they felt much more refreshing. I wish the property had hot tubs, a drinking water source in the hotel buildings (had to buy at the store and walk it back every time)... and another coffee shop (line was always extremely long). Overall a great experience and we would return.