Es un hotel estupendo en todos los aspectos: ubicación, personal, habitaciones, limpieza, espacios. Recomiendo 100%. Relación calidad/precio excepcional.

Me gustó todo!

La habitación muy amplia, limpia y cómoda. La ubicación perfecta. Y el desayuno muy completo. El personal muy atento y servicial

Lo único que me decepcionó un poco fue la ducha con bañera

Location was exceptional and for that alone makes this hotel highly worth the stay!

Adorei a localização perfeita para conhecer tudo dos monumentos de Segóvia, gostei do serviço de estacionamento deles, hotel muito agradável também.

Do café da manhã que não havia variedade, pouca opção de alimentos o básico. Mas tinha qualidade.

La ubicación, la limpieza, la decoración de las zonas comunes y las vistas desde las habitaciones.

Los colchones duros, el ruido de los aires acondicionados por la noche que no permitía dormir y la recepcionista de por las mañanas que difícilmente te miraba a la cara cuando te hablaba.

Me gustó todo en general , muy buena ubicación, en todo el centro , y sin ruidos , al lado de la catedral ,del acueducto, todo muy bien, volvería a ir

La ubicación excelente, la habitación totalmente reformada y el personal amabilísimo

El hotel está muy viejo, salvo las habitaciones, renovadas y muy cómodas, el resto de instalaciones… El desayuno repetitivo y no muy variado

Localização super central, fizemos sempre tudo a pé. Cama confortável. Quarto muito limpinho. Casa de banho muito boa com ac no interior. Hidromassagens impecável. E com todo o tipo de amenities. Deixámos o carro no parque subterrâneo Aqueduto oriental, tem um acordo com o hotel para ficar mais barato, são cerca de 10min a pé até ao hotel. A vista do roof top é incrível!!

Sempre que entrávamos no quarto sentíamos um cheiro desagradável, tipo esgoto. Mau isolamento, de manhã conseguíamos ouvir a criança do quarto em frente a chorar. No dia da chegada, só pudemos usar a água a partir das 19h devido a uma desinfeção anual.

Excellent location. Great staff. Wonderful breakfast! Valet service for parking took away a lot of stress for us .. fantastic service. Thank you.

The staff were exceedingly helpful during our stay. We arrived way earlier than intended and had hoped to leave our cases, but they instead made our room available immediately. The reception staff took time to give us directions to important sights and ensured we had everything we needed. The room was comfortable and had everything we needed, and they had a beautiful rooftop terrace with views of the town which we made use of twice during our stay. Highly recommend.

Location

Shower was poor, no pressure.

Central location, we had a view of the cathedral from our bedroom. The reception lady who checked us in was very friendly and helpful and had excellent English Watching the sunset from the roof terrace was great

All lovely

Location

lovely experience

Big and modern room, very clean. Hotel location is perfect, and its 5th floor terrace views are stunning!

central easy access

Central location, helpful staff, nice room with view, comfortable bed and fabulous shower.

The safe wasn’t bolted down and it wouldn’t work - no key! Had to repair the standard lamp and the pedal bin in the bathroom was ‘terminal’ and had seen better days!

The hotel is located on a pedestrianised thoroughfare in the centre of the old town. Our room was comfortably furnished with a stylish black and white photography theme. There was a good selection of breakfast items. We were emailed a variety of parking options (and maps) to choose from well in advance and asked to submit number plate and driver details so that these could be registered and entry to restricted areas for parking purposes permitted. The view over the city from the roof terrace is excellent.

I was bombarded with messages direct from the hotel, initially in Spanish e.g. check in on line, asking where we were going to park, what time were we arriving. We checked in on-line (verified) but it made not one iota of difference when we got to reception. A parking space could not be secured in advance anyway so I was directed to a secure car park outside the restricted area and quite an uphill walk to the hotel. Despite having already checked in and estimated an arrival time, I kept getting messages during the day asking for our accurate arrival time which became quite annoying as we were on a road trip exploring the area and visiting other towns, not sticking to a tight schedule. The WiFi signal in our room was hopeless but when we queried this at reception we were told that there was no problem there! Only one of our key cards worked so at first we were unable to access the roof terrace to admire the view or get back in our room but not one word of apology when we returned to reception to get this fixed. The receptionist proffered no map of the city until we asked, unlike previous hotels who wanted to promote their area.

From the rooftopbar you can see the medieval aquaduct and the city structure. Keep in mind to check it out!

The Hotel is within the city and very well positioned to visit all the sights. The view from the roof top terrace is something not to be missed as the sun goes down. Our car was taken to a safe parking place and delivered back when we left, all in good order.

The directions to the Hotel through the pedestrian areas, especially at Fiesta time, proved challenging but a kind Policeman came to our rescue and parted the crowds along our way!

Location very good for visiting local attractions, view from the top floor was very good. Parking arrangements very good for location.

The location was great. The staff was helpful and friendly. Water bottles in the room were free of charge, which it is a great courtesy service.

Nothing

The location was wonderful. The views from my room stunning.

No issues.

attention from the staff sending details about the city and parking options. location, you are close to a lot of places of interest

nothing

great location. lot of character.

nothing.