Schloss Moosburg Gästehaus

To stay here was a very special experience, we absolutely loved it. So much thought has gone into creating such a stylish, interesting and comfortable environment, it's very relaxing. The breakfast was very good, we really enjoyed it.

It's not something we didn't like, but something for others to be aware of. Pack an overnight bag in advance otherwise you'll be like us with your suitcase open in the parking area trying to find what you need!! There are a lot of stairs and because of their age they are worn. We didn't want to carry heavy cases up to our room.

Siamo stati benissimo. Il posto è veramente stupendo, abbiamo avuto la sensazione di vivere un'avventura sceneggiata da Tim Burton. Una struttura magica gestita dal castellano poliglotta Ernst e dal suo adorabile amico a quattro zampe Gary. Svegliarsi vista laghetto e rientrare la sera in un castello illuminato è stato davvero fantastico, a tratti fantasmagorico.

It's a very enchanting castle with a rich history. The rooms and facilities are very clean and comfortable. The staff is very nice and helpful. Breakfast is very good and is served in a very beautiful building. There is also a nice room to store your bikes or to charge your ebikes. My wife forgot her phone charger and cable in the room and they were nice enough to mail it to us. All in all we were very satisfied with our stay and we plan to come back again soon!

There was nothing in particular that comes to mind.

The Castle is amazing, especially the place and the nature around. The history of a castle, the design, rooms and views from the windows are breathtaking

STAFF. I have never seen such a nasty and unfair attitude toward the guests as in this place. The manager was arrogant, and disrespectful to women (me). I made a reservation through the booking and I PAID for everything already which was written in the confirmation from the booking.com. But the manager in the hotel had different prices and they wanted me to pay a second time the total amount while I did already done it through booking.com and I had the confirmation! the manager didn't allow me even to say a word interrupted me and was soo disrespectful that he manipulated me saying if you don't pay the total amount - I put you on the blacklist!! While I had my relations only with booking.com and I did everything right but he accused me of lies and didn't believe what was written in my booking confirmation! THAT WAS A HUGE STRESS for me. Such people as this manager should not work with people, and should definitely learn by heart the rules of booking.com and whether at all the hotel may blame the client while the client did everything that booking required her/him to do! that was a problem of the hotel and booking.com of why they had different prices and definitely not mine!