Nice lobby bar, garden, spacious room.

Upon arrival, we discovered that the air con was not working in our room. It was newly replaced, but the company was unable to start it. I understand that this can happen, but I expect an active solution to this situation from a 5* hotel. Instead, we were only informed that there was a fan in the room instead of air conditioning. The temperature in the room was still between 28 and 28 degrees even though we had the curtains drawn all day. When we requested to change the room, we were offered a lower quality room, without a balcony, which we did not want. In the end, we agreed on compensation in the form of a later check out. The main problem is that the hotel should actively offer guests compensation for such an unpleasant situation. We had to appeal to the reception four times to wait for a solution.

Relaxing and friendly.

Nothing

Really lovely old style hotel with plenty of indoor seating area, nice bar with piano player in evening (history was it was originally some sort of manor house). Small but nice Gardens, good sized room with balcony and super king comfy bed, excellent staff ( very friendly and couldn't do enough for you without being OTT) . The buffet breakfast was excellent (even a glass of bubbly if you wanted it!!) all the usual cereals, cheers, hams, fruits, pastries etc etc and then a great selection from the cooked section.

No aircon in room (this we were advised was in process of being updated throughout the hotel) not too much of an issue in April but wouldn't want to not have it in Mid summer.

it is a beautiful building set in beautiful grounds with large rooms and lovely facilities.

there’s nothing I didn’t like about it, but it is worth noting that it is a bit of a walk into town. We picked it for this reason so that was a plus for us. However there is a shuttle bus that runs from the hotel for people that prefer not to walk.

The staff were very pleasant, the room had a fabulously comfortable big bed, enjoyed the half covered heated pool, elegant decor, sunny balcony. Breakfast was good. Good views of the coastline from the upper pool. Pretty gardens.

No tea or coffee in the room, had to request water which was chargeable. ..so we found ourselves thirsty at times. The restaurant was more 4 star, but was pricey. if you’re a walker, the walk directly out of the hotel wasn’t great (though everything was accessible within 20 minutes and there was a shuttle)

Our breakfast was superb , and the hotel was fantastic

Nothing

The hotel is situated in a calm area about five minutes’ walk to downtown. Service minded staff, good cleaning and an outstanding kitchen with marvelous breakfasts and dinners. Great atmosphere more like a home than a hotel. We can highly recommend this hotel.

The only thing we can complain on is the indoor and outdoor pool. They are a little bit worn out, but the reception informed us that they are going to renovate the pools within a few months.

nice gardens and bar area

location limited Spa