Ambiance Loby is very good, staff very good, breakfast excellent, SPA very poor

SPA not good, steam bath area not clean Toilet and bath not good

Staff are very friendly worth staying

The old style

Special mention of staff at the restaurant Ms.Sushmita,Ms.Tejaswi,Mr Rishabh and the Head Chef....exceptional customer service.....it was a delightful experience.The staff Ms.Tejaswi packed food for us to carry for our journey back home without we even asking for it.....Really happy with the customer service.Highly recommended.Its very close to the US Embassy for Biometrics as well as personal interview.

The property has a rich history and is well appointed. Staff are pleasant and hospitable. Rishab went out of his way to make the dinner an enjoyable experience. Alam and Lokanath were really good

Housekeeping staff removed an item that was of sentimental value without my permission and couldn't find it. At the time of checking out, the Operations Manager presented himself and spoke patronisingly! Clearly he hadn't taken the time nor the effort to understand the reason for my disappointment. Neither did he bother to find out the purpose of my visit to India and that I have frequented 6 Taj Properties several times in under a year!

The people were absolutely lovely, that to me makes a place worth returning to.

Live Music in Resturanet

Not worth for the amount of monney they are charging

The brand

Not worth for monney which they are charging

hospitality of staff. pleasing and helping. thanks To Mr Shaji and Ms. Sushmita.

Absolutely great service and a smile every time on every Taj staff member at the hotel. Perfect location

Bathrooms need renovation. Parts of rhe bathroom are corroding and the shower area was getting flooded very often.

Beautiful heritage hotel. Good restaurant and a great haven . Live music on Saturday night was a bonus

Everything was perfect.

old heritage has been well maintained with modern facilities. All the staff were always very helpful and pleasant. Special thanks to Loknath, Miller, Sushmita and Robert who made us feel very special throughout our stay.

The location and the price and not to miss is the hospitality of the staff.

the food everywhere was delicious. the staff is lovely

wish I’d had the room I had last year.

The room we had 111 was excellent Shiji looked after us superbly at the Verandah

Reluctance of Taj to arrange a taxi without ripping you off. Please copy Taj Mumbai Palace and Tower who arrange taxis immediately with no charge. Fisherman’s Cove was worse. Taxi to Pondicherry would be R14,000 instead of R4500; disgraceful behaviour.

Excellent included breakfast with a wide variety of fresh and made to order items

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