Villa Hotel

The hotel was close to the beach and there were many landmark around it so it was very convenient also the hotel has 10/10 food and they had loads of options which just made our holiday even better

I didn’t find anything wrong about this hotel

The exceptional customer service at this hotel impressed me. They were always friendly and asked how our stay was going every time we walked in the door. They were also able to recommend places to get any meal that we needed.

I booked a night in this hotel because it is only a short distance from the local airport and I was catching a small plane to Colombo with Cinnamon Air. The hotel was on the waterfront with great views across the harbour. It had kerbside appeal and looked good on arrival. There was a restaurant in the hotel, so it was easy to get a relatively cheap and tasty evening meal and the staff were friendly and extremely helpful. They booked me a tuk tuk to take me to the airport the following day, they were careful with the food they prepared ensuring it didn’t contain any chilli (allergy), and came promptly to replace the kettle when it fused the electricity in my room leaving me without power briefly. Overall it was very reasonable for the price.

There didn’t appear to be any lifts and there were a lot of steep narrow stairs which would have been difficult with suitcases - luckily I only had a rucksack. When I arrived, I saw that there was a small temple opposite, which I initially thought was a nice part of the view. However, I had obviously unknowingly booked during a festival and the extremely loud music and celebrations went on all night! I wasn’t warned about this and the hotel had little sound proofing. The staff said that their other guests were ringing them at all hours to complain about the noise and the fact they couldn’t get any sleep. I always carry earplugs with me and they blotted out a lot of the noise so I did get some sleep. If you want to stay here, I would check in advance with the staff about any festivals that may fall on your chosen dates.

Very friendly staff, good location.

Run-down facilities, poor Wi-Fi connection, uncleanliness in the room, the breakfast was the exact same daily.